Creative Account Executive

Mohegan Sun; Montville (CT); On-site; USD 65,000 - 90,000; Full time

Job summary

Mohegan Sun seeks a Creative Account Executive to bridge marketing stakeholders with Creative Services, translating objectives into clear briefs. You’ll own intake, brief development, and governance to ensure on-brand, compliant campaigns across channels.

You will coordinate with Marketing, CRM, Events, VIP, Product, and external agencies, driving clarity, reducing revisions, and enabling efficient project delivery in a fast-paced environment.

Qualifications

• Bachelor's degree in Marketing, Communications, Advertising, or related field (or equivalent experience).
• 4 to 6 years of experience in account management, project management, or creative operations.
• Experience managing multiple concurrent projects from intake through delivery.
• Strong understanding of the creative development process (briefing, concepting, design, revisions, approvals).
• Excellent written skills, with the ability to translate marketing objectives into clear, actionable creative briefs.
• Strong cross-functional communication and stakeholder management across Marketing, CRM, Compliance, Product and external agency partners.
• Highly organized, with strong attention to detail and the ability to manage competing deadlines.
• Ability to evaluate creative work objectively against brief and brand standards.
• Skilled in providing and accepting constructive feedback with diplomacy and respect.
• Intermediate knowledge Microsoft Suite products and applications

Responsibilities

• Serve as the first point of contact for assigned marketing initiatives.
• Partner with stakeholders to gather complete project requirements
• Develop, refine, and validate creative briefs before work is assigned to the Creative Design team
• Ensure campaign objectives, target audience, messaging, deliverables, timelines, jurisdictions, compliance requirements, and success metrics are clearly documented
• Identify missing information and proactively resolve ambiguities prior to creative kickoff.
• Translate business and marketing objectives into actionable creative direction.
• Ensure briefs support omnichannel execution while maintaining a cohesive customer experience across channels.
• Review creative throughout development to ensure alignment with the brief and objectives.
• Provide strategic feedback focused on messaging, channel suitability, customer experience, and stakeholder expectations.
• Collaborate with the Creative Design leadership while respecting ownership of execution.
• Uphold Creative Services governance across the organization and ensure briefs reflect approved strategy.
• Support established workflows, approval processes, and best practices
• Works with Compliance to ensure online policies are followed
• Performs other duties, as assigned

Skills

Strategic Thinking

Creative Brief Development

Stakeholder Partnership

Quality Assurance

Project & Process Management

Microsoft Office

Education

Bachelor's degree in Marketing, Communications, Advertising, or related field

Tools

Microsoft Office

Job description

Join Our Team And Experience Endless Career Possibilities

Position Summary

The Creative Account Executive bridges Marketing stakeholders and the Creative Services/Design teams, translating marketing objectives into clear, actionable creative briefs. Reporting to the Creative Online Marketing Manager, Creative Services, this role ensures alignment with brand standards, campaign strategy, and business goals across every project.

The role owns intake and briefing for assigned campaigns, partnering with Marketing, CRM, Acquisition, Events, VIP, Product, Compliance, and external agencies to gather all necessary information upfront.

Throughout the creative lifecycle, this role acts as campaign steward, reviewing work against the brief, flagging gaps, and confirming deliverables meet approved standards before final sign-off and delivery.

Rather than directing creative execution, the Account Executive drives clarity and efficiency, reducing revisions and setting each project up for success before it enters and leaves Creative Services.

Primary Duties and Responsibilities

Creative Intake & Brief Development

• Serve as the first point of contact for assigned marketing initiatives.
• Partner with stakeholders to gather complete project requirements
• Develop, refine, and validate creative briefs before work is assigned to the Creative Design team
• Ensure campaign objectives, target audience, messaging, deliverables, timelines, jurisdictions, compliance requirements, and success metrics are clearly documented
• Identify missing information and proactively resolve ambiguities prior to creative kickoff.

Campaign Strategy Alignment

• Translate business and marketing objectives into actionable creative direction.
• Ensure campaign strategy remains consistent across CRM, Paid Social, DSP, Organic Social, Events, VIP, Property Marketing, and other marketing channels.
• Partner with Marketing teams to ensure briefs support omnichannel execution while maintaining a cohesive customer experience

Creative Review & Strategic Quality Assurance

• Review creative throughout the development process to ensure work aligns with the approved brief and marketing objectives.
• Provide strategic feedback focused on messaging, campaign intent, channel appropriateness, customer experience, and stakeholder expectations.
• Identify opportunities for stronger storytelling, improved clarity, or greater campaign effectiveness before stakeholder review.
• Collaborate closely with the Creative Design leadership team while respecting their ownership of creative execution and design quality.

Creative Services Governance

• Working alongside the Senior Manager, Creative Services, this role helps to uphold
• Creative Services governance throughout the organization by:
  • Ensuring Creative Services remains the strategic owner of campaign intake and briefing.
  • Validating that creative accurately reflects the approved strategy before stakeholder presentation.
  • Helping maintain consistency across campaigns, brands, and jurisdictions.
  • Supporting established workflows, approval processes, and creative best practices

Secondary Duties And Responsibilities

• Works closely with Mohegan Gaming and Entertainment Corporate Compliance to ensure online policies and procedures are in alinement
• Performs other duties, as assigned

Minimum Education And Qualifications

• Bachelor's degree in Marketing, Communications, Advertising, or related field (or equivalent experience may be considered)
• 4 to 6 years of experience in account management, project management, or creative operations, ideally within an in-house creative team, agency, or marketing organization
• Experience managing multiple concurrent projects/campaigns from intake through delivery
• Strong understanding of the creative development process (briefing, concepting, design, revisions, approvals)
• Excellent written skills, with the ability to translate marketing objectives into clear, actionable creative briefs
• Strong cross-functional communication and stakeholder management skills, with experience working across Marketing, CRM, Compliance, Product, and external agency partners
• Highly organized, with strong attention to detail and the ability to manage competing deadlines
• Ability to evaluate creative work objectively against brief and brand standards (without directing creative execution)
• Skilled in providing and accepting constructive feedback with diplomacy and respect across diverse teams and seniority levels
• Intermediate knowledge Microsoft Suite products and applications

Competencies

• Strategic Thinking
• Creative Brief Development
• Stakeholder Partnership & Influencing
• Quality Assurance & Attention to Detail
• Project & Process Management

Training Requirements

• Mohegan Corporate office and departmental policies and procedures
• Appropriate regulations that pertain to Mohegan Information Systems

Physical Demands And Work Environment

• Fast-paced office work environment
• Must be able to sit in front of a computer screen for extended periods of time
• Must be able to work various shifts and flexible hours with occasional travel required

Work Shift

Regular

Mohegan Digital reserves the right to make changes to the above job description whenever necessary.

Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.