Creative Account Executive

MS Digital Entertainment Holdings, LLC; Mohegan (CT); On-site; USD 70,000 - 110,000; Full time

Job summary

MS Digital Entertainment Holdings, LLC in Mohegan Sun, CT is seeking a Creative Account Executive to bridge Marketing stakeholders and Creative Services, translating objectives into clear briefs and ensuring brand alignment across campaigns.

You will own intake and briefing, coordinating with Marketing, CRM, Events, VIP, Product, Compliance, and external agencies to gather information upfront and drive efficient approvals.

Qualifications

• Bachelor's degree required or equivalent experience in marketing/creative ops.
• 4–6 years managing multiple campaigns or projects in-house or agency settings.
• Strong ability to translate objectives into actionable creative briefs and QA work against briefs, brand standards.

Responsibilities

• Serve as the first point of contact for marketing initiatives and gather complete project requirements.
• Develop, refine, and validate creative briefs for the Design team.
• Ensure briefs align with objectives, audience, messaging, timelines, and compliance.
• Review creative work for adherence to briefs and quality standards before sign-off.
• Collaborate with Creative Design leadership while respecting design ownership.

Skills

Strategic thinking

Creative brief development

Stakeholder management

Project management

Attention to detail

Education

Bachelor's degree in Marketing, Communications, Advertising, or related field

Tools

Microsoft Office

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIESIF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITEPosition Summary:The Creative Account Executive bridges Marketing stakeholders and the Creative Services/Design teams, translating marketing objectives into clear, actionable creative briefs. Reporting to the Creative Online Marketing Manager, Creative Services, this role ensures alignment with brand standards, campaign strategy, and business goals across every project.The role owns intake and briefing for assigned campaigns, partnering with Marketing, CRM, Acquisition, Events, VIP, Product, Compliance, and external agencies to gather all necessary information upfront.Throughout the creative lifecycle, this role acts as campaign steward, reviewing work against the brief, flagging gaps, and confirming deliverables meet approved standards before final sign-off and delivery.Rather than directing creative execution, the Account Executive drives clarity and efficiency, reducing revisions and setting each project up for success before it enters and leaves Creative Services.Primary Duties and Responsibilities includes but are not limited to:Creative Intake & Brief DevelopmentServe as the first point of contact for assigned marketing initiatives.Partner with stakeholders to gather complete project requirementsDevelop, refine, and validate creative briefs before work is assigned to the Creative Design teamEnsure campaign objectives, target audience, messaging, deliverables, timelines, jurisdictions, compliance requirements, and success metrics are clearly documentedIdentify missing information and proactively resolve ambiguities prior to creative kickoff.Campaign Strategy AlignmentTranslate business and marketing objectives into actionable creative direction.Ensure campaign strategy remains consistent across CRM, Paid Social, DSP, Organic Social, Events, VIP, Property Marketing, and other marketing channels.Partner with Marketing teams to ensure briefs support omnichannel execution while maintaining a cohesive customer experienceCreative Review & Strategic Quality AssuranceReview creative throughout the development process to ensure work aligns with the approved brief and marketing objectives.Provide strategic feedback focused on messaging, campaign intent, channel appropriateness, customer experience, and stakeholder expectations.Identify opportunities for stronger storytelling, improved clarity, or greater campaign effectiveness before stakeholder review.Collaborate closely with the Creative Design leadership team while respecting their ownership of creative execution and design quality.Creative Services GovernanceWorking alongside the Senior Manager, Creative Services, this role helps to upholdCreative Services governance throughout the organization by:Ensuring Creative Services remains the strategic owner of campaign intake and briefing.Validating that creative accurately reflects the approved strategy before stakeholder presentation.Helping maintain consistency across campaigns, brands, and jurisdictions.Supporting established workflows, approval processes, and creative best practicesSecondary Duties and Responsibilities:Works closely with Mohegan Gaming and Entertainment Corporate Compliance to ensure online policies and procedures are in alinementPerforms other duties, as assignedMinimum Education and Qualifications:Bachelor's degree in Marketing, Communications, Advertising, or related field (or equivalent experience may be considered)4 to 6 years of experience in account management, project management, or creative operations, ideally within an in-house creative team, agency, or marketing organizationExperience managing multiple concurrent projects/campaigns from intake through deliveryStrong understanding of the creative development process (briefing, concepting, design, revisions, approvals)Excellent written skills, with the ability to translate marketing objectives into clear, actionable creative briefsStrong cross-functional communication and stakeholder management skills, with experience working across Marketing, CRM, Compliance, Product, and external agency partnersHighly organized, with strong attention to detail and the ability to manage competing deadlinesAbility to evaluate creative work objectively against brief and brand standards (without directing creative execution)Skilled in providing and accepting constructive feedback with diplomacy and respect across diverse teams and seniority levelsIntermediate knowledge Microsoft Suite products and applicationsCompetencies: Incumbent will master the following competencies while in this position:Strategic ThinkingCreative Brief DevelopmentStakeholder Partnership & InfluencingQuality Assurance & Attention to DetailProject & Process ManagementTraining Requirements:Mohegan Corporate office and departmental policies and proceduresAppropriate regulations that pertain to Mohegan Information SystemsPhysical Demands and Work Environment:Fast-paced office work environmentMust be able to sit in front of a computer screen for extended periods of timeMust be able to work various shifts and flexible hours with occasional travel requiredThis is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Digital reserves the right to make changes to the above job description whenever necessary.Work Shift:RegularKnock, knock. Hear that sound? That's opportunity!.Mohegan Sun practices Native American Preference in hiring. \"Native American\" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.