CRE Solutions Engineer

REAL; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

REAL is building an AI Execution Platform for enterprise real estate organizations. We seek a CRE Solutions Engineer in New York to join the intersection of Sales, Customer Success, Product, and the commercial real estate industry.

You'll bring deep business and industry knowledge into customer conversations, helping us understand how CRE organizations operate, uncover pain points, and demonstrate how REAL can solve them. This is a highly customer-facing and commercially oriented role.

Qualifications

• 4+ years of professional experience in commercial real estate or related industries
• Experience in CRE ecosystem (operator, developer, investment firm, property management, construction)
• Strong understanding of CRE business, financial, and operational processes
• Experienced in client-facing roles with confidence communicating to senior stakeholders
• Strong commercial mindset to uncover business needs and map to tech solutions
• Excellent written and spoken English; strong communication and presentation skills
• Ability to work cross-functionally with Sales, Customer Success, Product, and Engineering

Responsibilities

• Partner with Sales throughout the enterprise sales process and translate client needs into REAL use cases
• Lead customer discovery to understand business challenges, workflows, and pain points
• Deliver tailored product demonstrations aligned with customer priorities
• Collaborate with cross-functional teams to translate insights into actionable solutions and feedback
• Identify expansion opportunities with existing customers and potential new use cases
• Act as a trusted business and product partner across pre-sales and post-sales engagements

Job description

About REAL

REAL is building an AI Execution Platform for enterprise real estate organizations.

About REAL

REAL is building an AI Execution Platform for enterprise real estate organizations. Our platform transforms fragmented business and financial data into connected intelligence, enabling customers to automate complex workflows, improve operational accuracy, and make better business decisions. At REAL, you'll work with cutting-edge AI technology, enterprise customers, and a product that is redefining how commercial real estate organizations operate.

REAL Values

• Ownership: We take responsibility and move decisively.
• Clarity: We simplify complexity to deliver meaningful impact.
• Accuracy: Precision matters in everything we build.
• Velocity: We work with urgency and intent.
• Partnership: We collaborate closely with customers and teammates.

Role Overview

As a CRE Solutions Engineer at REAL, you'll work at the intersection of Sales, Customer Success, Product, and the commercial real estate industry.

You'll bring deep business and industry knowledge into customer conversations, helping us understand how enterprise real estate organizations operate, uncover their most important pain points, and demonstrate how REAL can solve them.

This is a highly customer-facing and commercially oriented role. You'll partner closely with our Sales team throughout the sales process, from discovery and product demonstrations to solution design and technical validation. You'll also work with existing customers to identify new use cases and expansion opportunities.

We're looking for someone who understands the business behind commercial real estate or construction, can quickly understand complex customer workflows, and knows how to turn business challenges into compelling technology solutions.

What You'll Do

• Partner with the Sales team throughout the enterprise sales process, from discovery and product demonstrations through solution design and closing
• Lead customer discovery to understand business challenges, workflows, and pain points, and translate them into compelling REAL use cases
• Bring deep commercial real estate expertise into customer conversations and help identify where REAL can create measurable business value
• Deliver tailored product demonstrations aligned with each customer's business and priorities
• Work with existing customers to identify new use cases and expansion opportunities
• Act as a trusted business and product partner across both pre-sales and post-sales engagements
• Collaborate with Sales, Customer Success, Product, and Engineering to translate customer needs and market insights into actionable solutions and product feedback

Requirements

What We’re Looking For

• 4+ years of professional experience in commercial real estate, real estate advisory/services, PropTech, construction, Fintech, accounting roles or a closely related industry
• Experience within the commercial real estate ecosystem, such as an operator, developer, investment firm, property management company, construction company, or leading CRE advisory/services firm
• Strong understanding of commercial real estate business, financial, and operational processes
• Experience in a client-facing or customer-facing role, with the ability to communicate confidently with senior stakeholders
• Strong commercial mindset and ability to uncover business needs, identify opportunities, and connect them to technology solutions
• Excellent communication and presentation skills, with excellent written and spoken English — mandatory
• Strong analytical and problem-solving skills, with the ability to quickly learn and clearly communicate complex technology
• Comfortable working cross-functionally with Sales, Customer Success, Product, and Engineering