Overhead Crane & Hoist Service Technician (PA or Remote)

American Crane & Equipment Corporation; Harrisburg (Dauphin County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

401(k) retirement plan with company match

Paid time off with rollover

Company vehicle provided

Job summary

American Crane & Equipment Corporation is seeking a Field Service Technician to travel to customer sites in Harrisburg and across the U.S. The role involves servicing electric overhead cranes and hoists, performing inspections, and troubleshooting mechanical and electrical systems.

A successful candidate will have 3-5 years of relevant experience, hold a high school diploma or GED, and possess strong customer communication skills. Competitive hourly pay, benefits, and extensive travel opportunities are included.

Qualifications

• 3-5+ years of hands-on experience servicing electric overhead cranes and hoists.
• Strong understanding of OSHA safety standards.
• Ability to lift 50+ lbs and work at heights.

Responsibilities

• Travel to customer sites for inspections and repairs.
• Service electric overhead cranes and hoists.
• Complete service reports and documentation.

Skills

Electrical troubleshooting skills

Mechanical troubleshooting capability

Customer-facing communication

Attention to detail

Education

High school diploma or GED

Technical or trade certifications

Tools

Hand tools

Safety equipment

Job description

OVERHEAD CRANE & HOIST SERVICE TECHNICIAN (FIELD SERVICE)

Field‑based service technician position for electric overhead cranes and hoists. Travel to customer sites in Pennsylvania or throughout the continental United States.

Responsibilities

Field Service & Technical Work

• Travel to customer sites to perform inspections, maintenance, troubleshooting, and repairs.
• Service electric overhead cranes and hoists (mechanical and electrical systems).
• Troubleshoot and repair 480 VAC / 3‑phase electrical systems.
• Perform work independently while adhering to all safety and quality standards.

Customer Interaction & Communication

• Communicate clearly with customers, supervisors, and internal teams.
• Represent ACECO professionally at all job sites.
• Provide clear updates and recommendations based on equipment condition.

Documentation & Reporting

• Complete accurate service reports and documentation.
• Track work performed, findings, and follow‑up needs.
• Maintain accountability for service quality and reporting accuracy.

On‑Call & Travel Responsibilities

• Participate in on‑call rotation.
• Travel locally, regionally, and/or nationally as required.
• Support urgent customer needs when necessary.

Qualifications

Education

• High school diploma or GED required.
• Technical or trade certifications preferred.

Experience

• 3‑5+ years of hands‑on experience servicing electric overhead cranes and hoists strongly preferred.
• Strong field service experience in industrial environments.

Technical Skills

• Strong electrical troubleshooting skills (480 VAC / 3‑phase systems).
• Solid mechanical troubleshooting and repair capability.
• Strong understanding of OSHA safety standards, lockout/tagout, and fall protection.

Skills & Attributes

• Ability to work independently with minimal supervision.
• Strong customer‑facing communication skills.
• High attention to detail and follow‑through.
• Reliable, accountable, and self‑directed.
• Alignment with ACECO values: Work Hard, Have Fun, and Do the Right Thing.

Requirements

• Authorization to work in the United States without current or future employer sponsorship.
• Ability to verify identity and employment authorization (Form I-9).
• Eligibility to access export‑controlled information where applicable.
• Willingness to undergo a background check in accordance with applicable laws.
• Willingness to undergo a pre‑employment drug screen and randomized drug testing during employment.
• Ability to meet the posted work schedule and travel requirements.
• Ability to maintain reliable attendance and punctuality.
• Willingness to follow all company safety policies and procedures.
• Willingness to wear appropriate PPE when required.
• Willingness to complete required safety and compliance training.
• Ability to perform essential job functions with or without reasonable accommodation.
• Ability to maintain professional conduct aligned with company expectations.

Additional Requirements for the Position

• Ability to travel locally, regionally, and/or nationally.
• Willingness to participate in on‑call rotation.
• Valid driver’s license with acceptable driving record.
• Ability to obtain and maintain a REAL ID or valid U.S. Passport.
• Ability to obtain and maintain unescorted access to nuclear facilities and secure sites.
• Ability to lift 50+ lbs, work at heights, climb ladders, and perform confined space work.
• Ability to work in industrial environments with exposure to weather, noise, and moving equipment.

Schedule

Full‑time. Travel and on‑call required based on assignment.

Location

Multiple U.S. locations and traveling roles available.

• Gadsden, AL
• Phoenix, AZ
• Fort Pierce, FL
• Port St Lucie, FL
• Albany, NY
• Rochester, NY
• Syracuse, NY
• Portland, OR
• Douglassville, PA
• Harrisburg, PA
• Lester, PA
• Philadelphia, PA
• Charleston, SC
• Surry, VA
• Fully Remote Traveling Technicians: residing anywhere in the U.S.

Work Environment

• Field-based work at industrial customer sites.
• Exposure to cranes, hoists, energized systems, and moving equipment.
• Work performed at heights, in confined spaces, and in varying weather conditions.
• Strict adherence to safety protocols and PPE requirements.

Benefits

• Competitive hourly pay based on experience and location; overtime, travel pay, premium site incentives, and specialized project work available.
• Medical, vision, dental, and life insurance available day one.
• Generous paid time off with rollover each year.
• 401(k) retirement plan with company match.
• 10 paid company holidays.
• Paid travel time and per diem.
• High‑autonomy field role with real responsibility.
• Exposure to complex, high‑consequence equipment and environments.
• Additional compensation for nuclear site work and travel incentives.
• Company vehicle provided (based on position).

Equal Opportunity Employer

American Crane & Equipment Corporation is an Equal Opportunity Employer. The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry, and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers, and all other conditions of employment.