Overhead Crane & Hoist Service Technician (AZ Area)

American Crane & Equipment Corporation; Phoenix (AZ); On-site; USD 51,143 - 72,840; Full time

Benefits offered by this job

Medical, vision, dental, and life insurance

Generous paid time off

401(k) retirement plan with company match

Paid travel time and per diem

Company vehicle provided

Job summary

American Crane & Equipment Corporation is hiring a Crane & Hoist Service Technician for field-based work in Arizona. This role involves performing inspections, troubleshooting, and repairs on electric overhead cranes and hoists at customer sites in Chandler and Phoenix.

Requirements include a high school diploma, 3-5 years of relevant experience, and strong electrical troubleshooting skills. The position offers competitive pay, medical benefits, and paid time off, with opportunities for overtime.

Qualifications

• 3-5+ years of hands-on experience servicing electric overhead cranes and hoists.
• Strong field service experience in industrial environments.
• Authorization to work in the United States without sponsorship required.

Responsibilities

• Travel to customer sites for inspections, maintenance, troubleshooting, and repairs.
• Service electric overhead cranes and hoists.
• Document service reports and maintain accountability for service quality.

Skills

Strong electrical troubleshooting skills (480 VAC / 3-phase systems)

Solid mechanical troubleshooting and repair capability

Strong customer-facing communication skills

Ability to work independently

High attention to detail

Education

High school diploma or GED

Technical or trade certifications

Job description

NOW HIRING: CRANE & HOIST SERVICE TECHNICIAN

Location: Chandler, Arizona or Phoenix, Arizona (regional coverage with travel)

Compensation

Competitive hourly rate up to $45/hour+ based on experience, skills, location, and credentials. Top-performing technicians regularly earn substantially more through overtime, travel pay, premium site incentives, and specialized project work.

Role Overview

At American Crane & Equipment Corporation (ACECO), we’re looking for experienced Crane & Hoist Service Technicians to support customers throughout the Chandler, AZ or Phoenix, AZ region and surrounding areas. This is a field-based position: technicians are primarily dispatched from their local area rather than reporting daily to a branch. The role includes periodic travel assignments of up to approximately 3 months within a 12‑month period and support for projects outside the immediate territory when needed. This is not a shop role—technicians diagnose problems, make decisions, and represent ACECO directly with customers.

What This Role Really Is

This is a field-based service role that involves traveling to customer sites, diagnosing problems, performing repairs, and maintaining uptime with minimal supervision.

Who Thrives Here (and Who Doesn’t)

What You’ll Do

• Travel to customer sites to perform inspections, maintenance, troubleshooting, and repairs.
• Service electric overhead cranes and hoists (mechanical and electrical systems).
• Troubleshoot and repair 480 VAC / 3‑phase electrical systems.
• Perform work independently while adhering to all safety and quality standards.

Customer Interaction & Communication

• Communicate clearly with customers, supervisors, and internal teams.
• Represent ACECO professionally at all job sites.
• Provide clear updates and recommendations based on equipment condition.

Documentation & Reporting

• Complete accurate service reports and documentation.
• Track work performed, findings, and follow‑up needs.
• Maintain accountability for service quality and reporting accuracy.

On‑Call & Travel Responsibilities

• Participate in on‑call rotation.
• Travel locally, regionally, and/or nationally as required.
• Support urgent customer needs when necessary.

Education

• High school diploma or GED required.
• Technical or trade certifications preferred.

Experience

• 3‑5+ years of hands‑on experience servicing electric overhead cranes and hoists strongly preferred.
• Strong field service experience in industrial environments.

Technical Skills

• Strong electrical troubleshooting skills (480 VAC / 3‑phase systems).
• Solid mechanical troubleshooting and repair capability.
• Strong understanding of OSHA safety standards, lockout/tagout, and fall protection.

Skills & Attributes

• Ability to work independently with minimal supervision.
• Strong customer‑facing communication skills.
• High attention to detail and follow‑through.
• Reliable, accountable, and self‑directed.
• Alignment with ACECO values: Work Hard, Have Fun, and Do the Right Thing.

Requirements

• Authorization to work in the United States without current or future employer sponsorship.
• Ability to verify identity and employment authorization (Form I‑9).
• Eligibility to access export‑controlled information where applicable.
• Willingness to undergo a background check in accordance with applicable laws.
• Willingness to undergo a pre‑employment drug screen and randomized drug testing during employment.
• Ability to meet the posted work schedule and travel requirements.
• Ability to maintain reliable attendance and punctuality.
• Willingness to follow all company safety policies and procedures.
• Willingness to wear appropriate PPE when required.
• Willingness to complete required safety and compliance training.
• Ability to perform essential job functions with or without reasonable accommodation.
• Ability to maintain professional conduct aligned with company expectations.

Additional Requirements For The Position

• Ability to travel locally, regionally, and/or nationally up to a total of 3 months within a 12‑month span.
• Willingness to participate in on‑call rotation.
• Valid driver’s license with acceptable driving record.
• Ability to obtain and maintain a REAL ID or valid U.S. Passport.
• Ability to obtain and maintain unescorted access to nuclear facilities and secure sites.
• Ability to lift 50+ lbs, work at heights, climb ladders, and perform confined space work.
• Ability to work in industrial environments with exposure to weather, noise, and moving equipment.

Schedule

Full‑time | Travel and on‑call required based on assignment.

Location

This posting is specifically for the Chandler, AZ or Phoenix, AZ area.

Work Environment

• Field‑based work at industrial customer sites.
• Exposure to cranes, hoists, energized systems, and moving equipment.
• Work performed at heights, in confined spaces, and in varying weather conditions.
• Strict adherence to safety protocols and PPE requirements.

What’s In It For You?

• Competitive hourly pay based on experience and location.
• Medical, vision, dental, and life insurance available day one.
• Generous paid time off with rollover each year.
• 401(k) retirement plan with company match.
• 10 paid company holidays.
• Paid travel time and per diem.
• Overtime opportunities and premium pay rates.
• High‑autonomy field role with real responsibility.
• Exposure to complex, high‑consequence equipment and environments.
• Additional compensation for nuclear site work and travel incentives.
• Company vehicle provided (based on position).

Equal Opportunity Employment Statement

American Crane & Equipment Corporation is an Equal Opportunity Employer. The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry, or any other basis prohibited by federal, state or local law.