Overhead Crane & Hoist Service Technician (AL Area)

American Crane & Equipment Corporation; Gadsden (AL); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Competitive hourly pay

Medical, vision, dental, and life insurance

401(k) retirement plan with company match

Generous paid time off with rollover

Paid travel time and per diem

Company vehicle provided

Job summary

American Crane & Equipment Corporation is seeking Crane & Hoist Service Technicians for field-based work in Gadsden, AL. The role involves traveling to customer sites to diagnose issues and perform repairs on electric overhead cranes and hoists, requiring strong troubleshooting skills and the ability to work independently.

Ideal candidates will have 3–5 years of experience, a technical background, and the capability to adhere to safety protocols, ensuring all tasks are performed safely and efficiently.

Qualifications

• 3–5+ years of hands-on experience servicing electric overhead cranes.
• Self-directed and safety-focused.
• Comfortable operating in industrial environments.

Responsibilities

• Travel to customer sites for inspections and repairs.
• Service electric overhead cranes and hoists.
• Document service work and communicate findings.

Skills

Strong electrical troubleshooting (480 VAC / 3‑phase)

Mechanical troubleshooting and repair

Strong customer communication skills

Education

High school diploma or GED

Technical or trade certifications

Tools

Electrical systems

Cranes and hoists

Job description

Overview

American Crane & Equipment Corporation (ACECO) is looking for experienced Crane & Hoist Service Technicians to support customers throughout the Gadsden, AL region and surrounding areas. This field‑based role includes local, regional, and occasional travel assignments up to approx 3 months within a 12‑month period.

What This Role Really Is

Field‑based service work: travel to customer sites, diagnose problems, perform repairs, and ensure equipment safely back into operation with minimal supervision. Self‑directed, safety‑focused, mechanically capable, and comfortable operating independently in industrial environments.

Who Thrives Here (and Who Doesn’t)

• Take ownership of field work and solve problems without direction
• Work independently in customer environments
• Communicate clearly and professionally with customers and internal teams

Not a fit if you prefer a shop environment, need constant supervision, or struggle with travel, on‑call, or customer‑facing work.

What Success Looks Like (First 90 Days)

• Learn ACECO service standards, safety expectations, and documentation processes
• Independently complete inspections, maintenance, and basic repairs
• Build trust with customers through professionalism and technical competence
• Accurately document service work and communicate findings
• Begin handling more complex troubleshooting scenarios independently

What You’ll Do

• Travel to customer sites for inspections, maintenance, troubleshooting, and repairs
• Service electric overhead cranes and hoists (mechanical & electrical systems)
• Troubleshoot and repair 480 VAC / 3‑phase electrical systems
• Perform work independently while adhering to all safety and quality standards
• Communicate clearly with customers, supervisors, and internal teams
• Provide clear updates and recommendations based on equipment condition
• Complete accurate service reports and documentation
• Track work performed, findings, and follow‑up needs
• Maintain accountability for service quality and reporting accuracy
• Participate in on‑call rotation and support urgent customer needs as required
• Travel locally, regionally, and/or nationally as required
• Support urgent customer needs when necessary

What We’re Looking For

Education

• High school diploma or GED required
• Technical or trade certifications preferred

Experience

• 3–5+ years of hands‑on experience servicing electric overhead cranes and hoists strongly preferred
• Strong field service experience in industrial environments

Technical Skills

• Strong electrical troubleshooting skills (480 VAC / 3‑phase systems)
• Solid mechanical troubleshooting and repair capability
• Strong understanding of OSHA safety standards, lockout/tagout, and fall protection

Skills & Attributes

• Work independently with minimal supervision
• Strong customer‑facing communication skills
• High attention to detail and follow‑through
• Reliable, accountable, and self‑directed
• Alignment with ACECO values: Work Hard, Have Fun, and Do the Right Thing

Requirements

• Authorization to work in the United States without current or future employer sponsorship
• Ability to verify identity and employment authorization (Form I‑9)
• Eligibility to access export‑controlled information where applicable
• Willingness to undergo a background check in accordance with applicable laws
• Willingness to undergo a pre‑employment drug screen and randomized drug testing during employment
• Ability to meet the posted work schedule and travel requirements
• Ability to maintain reliable attendance and punctuality
• Willingness to follow all company safety policies and procedures
• Willingness to wear appropriate PPE when required
• Willingness to complete required safety and compliance training
• Ability to perform essential job functions with or without reasonable accommodation
• Ability to maintain professional conduct aligned with company expectations

Additional Requirements For The Position

• Ability to travel locally, regionally, and/or nationally up to a total of 3 months within a 12‑month span
• Willingness to participate in on‑call rotation
• Valid driver’s license with acceptable driving record
• Ability to obtain and maintain a REAL ID or valid U.S. Passport
• Ability to obtain and maintain unescorted access to nuclear facilities and secure sites
• Ability to lift 50 + lbs, work at heights, climb ladders, and perform confined space work
• Ability to work in industrial environments with exposure to weather, noise, and moving equipment

Schedule

Full‑time | Travel and on‑call required based on assignment

Location

This posting is specifically for the Gadsden, AL area

Work Environment

• Field‑based work at industrial customer sites
• Exposure to cranes, hoists, energized systems, and moving equipment
• Work performed at heights, in confined spaces, and in varying weather conditions
• Strict adherence to safety protocols and PPE requirements

What’s In It For You

• Competitive hourly pay based on experience and location | Top‑performing technicians regularly earn substantially more through overtime, travel pay, premium site incentives, and specialized project work
• Medical, vision, dental, and life insurance available day one
• Generous paid time off with rollover each year
• 401(k) retirement plan with company match
• 10 paid company holidays
• Paid travel time and per diem
• Overtime opportunities and premium pay rates
• High‑autonomy field role with real responsibility
• Exposure to complex, high‑consequence equipment and environments
• Additional compensation for nuclear site work and travel incentives
• Company vehicle provided (based on position)

Equal Opportunity Employer

American Crane & Equipment Corporation is an Equal Opportunity Employer. The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers and all other conditions of employment.

All offers of employment for this position are contingent upon:

• The successful completion of a pre‑employment background check, physical examination, and drug screen, subject to applicable laws and regulations.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
• As a condition of employment, individuals in this role must obtain and maintain a valid REAL ID‑compliant driver’s license or identification card or valid U.S. Passport. This requirement supports critical operational functions, including but not limited to: access to secure customer sites, air travel governed by federal regulations, and operation of company‑owned vehicles – each of which may be essential to performing job responsibilities. We understand that the availability of REAL ID may vary by state. Accordingly, the company will provide reasonable accommodations for individuals who can demonstrate documented delays or difficulties in obtaining a REAL ID or U.S. Passport.
• This position may require access to technology or technical data controlled under U.S. export control laws. Successful candidates for this role must meet eligibility requirements including 10 CFR Part 810, EAR, or ITAR.

Benefits

The pay for this position is dependent on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. American Crane & Equipment Corporation offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits‑eligible employees. Additional benefits include retirement savings plans like 401(k) and paid time off, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Recruiting Firm Disclaimer

American Crane & Equipment Corporation is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at American Crane & Equipment Corporation without a valid written search agreement in place for this position will be deemed the sole property of American Crane & Equipment Corporation, and no fee will be paid in the event the candidate is hired by American Crane & Equipment Corporation as a result of the referral or through other means.