Crane Aftermarket Sales Pro: Growth & Solutions

Wolter, Inc.; Indianapolis (IN); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan with company match

Life Insurance

Disability Insurance (Short & Long)

Critical Illness and Accident Ins.

Pet Insurance

Flexible Spending Account

Employee Assistance Program

Tool Loans and Tool Insurance

Uniforms for Technicians

Safety boot and glasses subsidies

Paid Time Off and holidays

Job summary

Wolter, Inc. is seeking a full-time Sales professional in Indianapolis, IN to drive new business and manage existing accounts.

You will build relationships through in-person visits, calls, and digital communication, while expanding recurring revenue via maintenance agreements and service partnerships. Ideal candidates have a minimum associate degree (or equivalent) and 3+ years in industrial equipment sales, with strong communication, negotiation, and customer service skills.

Qualifications

• Associate degree or equivalent experience in business, sales, engineering, industrial technology, or related field.
• Three or more years of sales experience in industrial equipment, overhead cranes, hoists or related industries.
• Strong mechanical aptitude and ability to understand industrial equipment and maintenance services.
• Excellent communication, presentation, negotiation, and customer service skills.
• Proficiency with Microsoft Office and CRM software.
• Valid driver’s license with good driving record.

Responsibilities

• Develop and maintain strong relationships with existing and prospective customers through regular in-person visits, phone calls, and electronic communication.
• Generate new business opportunities while maintaining and expanding existing customer accounts.
• Develop and expand recurring revenue through preventive maintenance agreements, inspection contracts, and long-term service partnerships.
• Review crane inspection reports promptly and proactively contact customers to quote and close recommended repairs and corrective actions.
• Prepare accurate and timely quotations for repairs, inspections, parts, maintenance agreements, and other aftermarket services.
• Follow up on all quotations to maximize sales opportunities and improve quote conversion.
• Collaborate with Service Managers, Technicians, Parts personnel, and Operations to ensure customer expectations are met and projects are completed successfully.
• Promote additional company products and services, including rigging, engineered lifting solutions, dock and door equipment, fall protection, and other industrial service offerings when appropriate.
• Develop and execute an annual territory growth plan focused on increasing market share, customer retention, and revenue growth.
• Maintain regular customer contact through planned sales calls and site visits to identify opportunities, strengthen relationships, and provide proactive service solutions.
• Maintain accurate customer records, opportunities, call activity, quotations, and sales forecasts within the company's CRM system.
• Resolve customer concerns promptly and professionally while maintaining a high level of customer satisfaction.
• Coordinate with internal departments to ensure accurate scheduling, communication, and project execution.
• Represent the company professionally at customer facilities, industry events, and networking opportunities.
• Demonstrate and promote safe work practices while representing the company at customer facilities and comply with all company and customer safety requirements.
• Maintain a commitment to continuous learning by participating in product, application, safety, and competitive training.
• Perform other duties as assigned.
• Maintain an active sales pipeline and achieve established sales and profitability goals.
• Utilize CRM software to document customer interactions, opportunities, forecasts, and sales activities.
• Coordinate project schedules with service, engineering, and operations teams.
• Monitor customer satisfaction and resolve issues promptly.
• Stay current on industry standards, OSHA regulations, and crane safety requirements.
• Participate in trade shows, customer events, and networking opportunities as needed.
• Perform other duties as assigned.

Skills

Sales experience

Mechanical aptitude

Communication skills

CRM proficiency

Microsoft Office

Education

Associate degree or equivalent experience

Three or more years of sales experience in related industries

Tools

CRM software

Microsoft Office

Job description

Wolter, Inc. is seeking a full-time Sales professional in Indianapolis, IN to drive new business and manage existing accounts.

You will build relationships through in-person visits, calls, and digital communication, while expanding recurring revenue via maintenance agreements and service partnerships. Ideal candidates have a minimum associate degree (or equivalent) and 3+ years in industrial equipment sales, with strong communication, negotiation, and customer service skills.