CRANE SERVICE TECHNICIAN

Wolter; Indianapolis (IN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Plan

Life Insurance

Disability Insurance

Critical Illness Insurance

Pet Insurance

Flexible Spending Account

Employee Assistance Program

Tool Loans and Tool Insurance

Uniforms for Technicians

Boots and Safety Glasses Subsidies

Paid Time Off and Holidays

Job summary

Wolter, Inc. is seeking a Crane Technician to diagnose and repair cranes and hoists at customer sites in Indianapolis. You’ll receive a company service vehicle, iPad, credit card, and cell phone to support field work.

Join a fast-growing, family-like team focused on moving, storing, and powering the world more efficiently. The role emphasizes safety, customer service, and hands-on problem solving with ongoing training opportunities.

Qualifications

• Strong electrical troubleshooting and mechanical repair skills.
• Must complete required training courses.
• Excellent customer orientation.
• Good written and verbal communication.
• Strong time management and multitasking.
• Basic computer skills and laptop familiarity.
• Comfortable working in elevated locations.
• Own the tools required to perform repairs.
• Valid driver’s license and clean driving record.
• Certified to operate material handling equipment.
• Committed to company vision and mission.

Responsibilities

• Complete all service jobs assigned.
• Perform inspections, maintenance and repairs on overhead cranes and hoists.
• On-site troubleshooting of electrical, mechanical, structural issues.
• Update bearings and gearbox systems for customers.
• Advise customers on repair options and safety improvements.
• Attend service training to stay current on products.
• Submit time cards and maintenance reports daily at the job site.
• Coordinate with dispatcher on job status and availability for new work.
• Maintain relationships with territory sales reps to flag opportunities.
• Adhere to safety rules at all times.

Skills

Electrical troubleshooting

Mechanical repair

Customer orientation

Communication

Time management

Computer proficiency

Elevated work

Own tools

Driver’s license

MHE certification

Commitment to vision

Tools

N/A

Job description

Are you ready to join a dynamic team and play a crucial role in shaping the future of material handling? We are actively seeking a dynamic Crane Technician to join our growing team out of our Indianapolis location. Crane Technicians are responsible for diagnosing and repairing cranes and hoists on customer premises – meeting and exceeding customer’s expectations. Technicians are provided with a company service vehicle, iPad, credit card, and cell phone.

Wolter, Inc. isn't just any company; we're among the fastest-growing privately owned businesses. At Wolter we’re on a mission to move, store, and power the world more efficiently. You’re part of a team that is connected like family and committed to making an impact.

Who we are

Since the Wolter story began in 1962, our company, like our industry, has been constantly evolving. We have grown to become one of the largest and most diverse industrial equipment and productivity solutions providers in the country. From new & used material handling equipment, service and training to robotics & automation, overhead cranes & hoists, railcar movers, storage solutions, complete engineered systems and more, Wolter is focused on improving operational productivity for its customers.

What we offer

A complete benefit package including:

• Medical, Dental, and Vision Insurance
• 401(k) Plan with company match
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Critical Illness and Accident Insurance
• Pet Insurance
• Flexible Spending Account
• Employee Assistance Program
• Interest-free Tool Loans and Tool Insurance
• Uniforms for Technicians
• Subsidies for Safety Boots and Safety Glasses
• Paid Time Off, paid holidays, and more!

Position Responsibilities

• Complete all service jobs that are assigned to you.
• Perform inspections, maintenance and repairs on overhead cranes and hoists.
• Conduct on-site electrical, mechanical, structural and electrical troubleshooting to determine cause for equipment malfunction.
• Update and maintain customer bearings and mechanical gearbox systems.
• Consult with customer regarding repair and safety related issues, and discuss recommendations to improve their material handling needs.
• Attend service training classes offered to maintain knowledge on new products, or for refreshers on products not encountered too often.
• Complete and submit all paperwork daily for jobs worked on (time cards, maintenance reports with customers’ signature). Paperwork must be completed at job site before leaving for the next job, or going home.
• Communicate with dispatcher and/or service office as to status of jobs and availability for new jobs.
• Develop and maintain relationship with territory sales representatives to keep them informed of sales opportunities you might see.
• Always adhere to safety rules and policies at all times.

Essential skills and experience

• Must have very good skills in electrical troubleshooting and mechanical repair. Some electronic experience is preferred but not required.
• Must successfully complete any training courses required.
• Strong customer orientation.
• Must be a good communicator – written and verbal.
• Time management: the ability to organize and manage multiple priorities.
• Basic computer proficiency and laptop fundamentals.
• Should be comfortable working in elevated locations.
• Must own tools necessary to perform repairs, per our recommended tool list.
• Must have valid driver’s license and good driving record.
• Must be certified to operate material handling equipment.
• Commitment to company vision and mission.

Physical demands: Employee lifts and carries in excess of 75 pounds on a very occasional basis, 25-75 pounds occasionally, and up to 25 pounds frequently. Employee is required to frequently stand, recline (lying on back), kneel, walk, twist, reach, and use feet to repair and operate machinery. Employee is required to occasionally sit, stoop, crouch, squat, climb, and crawl. Constant use of hands and fingers to finger, handle, or feel objects, tools, or controls, computer equipment, and other office equipment. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must have listening, speaking, and writing skills to communicate with customers and service office.

Work environment: The noise level in the work environment can include loud noises, extreme cold or extreme heat, and vibration. Might be exposed to mists, dust, odors or gases, and will be frequently exposed to moving machinery or parts, and power tools. When performing duties of this job, it is a requirement to wear Personal Protective Equipment whenever appropriate – to include (but not limited to) hard hats, steel-toe safety shoes, and safety glasses.

We are an affirmative Action/Equal Opportunity Employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex (including pregnancy and related medical conditions, gender identity, and sexual orientation), age, national origin, disability status, genetic information, veteran or military status, or any other characteristic protected by law. All job offers are contingent upon satisfactory drug screen and driving record results.

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