Craftsmanship & Quality TPM — Cross-Functional Leader

Rivian; Normal (IL); On-site; USD 141,000 - 176,000; Full time

Job summary

Rivian in Normal, IL is seeking a Craftsmanship TPM to lead cross-functional programs that improve vehicle quality, readiness, and execution across engineering, supplier quality, validation, manufacturing, service, and program teams. You will turn ambiguous quality risks into structured plans and drive corrective actions with clear ownership.

The role requires strong collaboration, problem-solving, and communications skills to align design, process, and launch decisions with quality targets,

Qualifications

• Bachelor’s degree in engineering, manufacturing, quality, or a related technical field preferred.
• Experience with formal problem-solving methods such as 5-why, 8D, DFSS, APQP, or similar.
• Strong working knowledge of the automotive product development process.
• Demonstrated ability to lead complex cross-functional workstreams with multiple stakeholders.
• Excellent written, verbal, and executive-level communication skills.
• Experience managing issues, risks, timing, and decisions in structured tools and forums.
• Experience applying craftsmanship quality concepts and tools in an automotive environment (color harmony assessment, BSR/NVH basics, surface & sheetmetal quality assessment, working knowledge of paint application processes)
• Familiarity with change control, deviations, issue management, and corrective action systems.

Responsibilities

• Build and maintain cross-functional program plans, including milestones, owners, dependencies, and recovery actions related to corporate quality initiatives for each vehicle program in Normal, IL.
• Partner with Engineering, Supplier Quality, Manufacturing, Validation, Purchasing, Finance, and Program teams to align quality targets and execution plans.
• Own craftsmanship issue triage using Rivian processes and performance metrics.
• Tracking and monitoring of deviations within JIRA.
• Own and develop deviation policies and procedures (submission, expiration timing standards, and approval).
• Tracking and monitoring of craftsmanship related RC’s within JIRA.
• Coordinate key craftsmanship activities in the plant (harmony reviews, executive reviews).
• Lead Quality Assurance system development.
• Assist with creation/upgrades to craftsmanship reporting systems.
• Creation and maintenance of new craftsmanship quality sheets-reviews linking to current revisions.
• Monitor JD Power and warranty data trends.
• Calibrate partner teams on issue severity.
• Coordinate with QMS, NVH, and Plant Quality on layered audit strategy.
• Maintain open issues lists, risk registers, and escalation paths with internal teams and suppliers, driving corrective action follow-through to close issues with clear evidence, timing, and ownership.
• Track program readiness for builds, trials, gateways, and production milestones, including preparing for the SSN Launch.
• Support milestone reviews and communicate status, risks, tradeoffs, and decisions to leadership.
• Ensure craftsmanship policies and processes are up to date. (e.g. deviations, RQS .0007 - Rivian Customer Audit Doc).
• Partner with manufacturing teams to confirm process capability and production readiness relative to part quality and expectations.
• Setup and maintenance of craftsmanship master room and harmony bucks to align technical direction, issue closure, and launch readiness.

Skills

Cross-functional leadership

Problem solving

Executive communication

Issue management

Change control

Education

Bachelor’s degree in engineering, manufacturing, quality, or related technical field

Tools

Jira

Confluence

Enovia

Jama/Flow

Microsoft Project

Smartsheet

Job description

Rivian in Normal, IL is seeking a Craftsmanship TPM to lead cross-functional programs that improve vehicle quality, readiness, and execution across engineering, supplier quality, validation, manufacturing, service, and program teams. You will turn ambiguous quality risks into structured plans and drive corrective actions with clear ownership.

The role requires strong collaboration, problem-solving, and communications skills to align design, process, and launch decisions with quality targets,