Craftsman

Ace Hardware Corporation; Kansas City (KS); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

401(k) plan with company matching

Health, dental, and vision coverage

Life insurance

Discount on merchandise

Paid time off

Paid holidays

Career growth

Employee Assistance Program

Job summary

Ace Hardware Home Services is seeking skilled Craftsmen to perform maintenance and repairs for home and commercial projects. You will select materials, use a range of tools, and uphold a high customer satisfaction standard.

Applicants should have 3–5 years across trades, hold a valid license, own tools, and be willing to pass a background check. OSHA-10 certification may be pursued after 90 days. This is a hands-on, field-based role with benefits and growth opportunities.

Qualifications

• Experience in delivering excellent customer service.
• Ability to provide estimates (time and cost) for jobs and billing is highly preferred.
• Own your own tools and be prepared to use them on multiple trades.
• Proficiency with technology—Service Titan a plus.

Responsibilities

• Complete maintenance and repairs for home and commercial projects.
• Execute precise workmanship across wood, metal, ceramics, or textiles as required.
• Choose materials based on properties, durability, and aesthetics to meet requirements.
• Demonstrate proficiency with a variety of hand and power tools and maintain them.
• Maintain a 4.5-star average from customer reviews and deliver a great experience.

Skills

Customer service

Driving

Billing/estimates

Tool handling

Tools

Service Titan

Job description

Compensation Details

$26 - $28 per hour plus bonus

Job Description

Craftsman Responsibilities:

• Complete maintenance and repairs for home and commercial projects.
• Execute precise and detailed workmanship across a range of materials, including wood, metal, ceramics, or textiles, depending on the specific requirements of each project.
• Choose appropriate materials for each project based on their properties, durability, and aesthetic qualities, ensuring alignment with design requirements and client preferences.
• Demonstrate proficiency in the use of a variety of hand and power tools, maintaining them in optimal condition to ensure safe and efficient operation.
• Maintain a 4.5-star average from customer reviews - deliver a great experience that wows life-long repeat customers.

Qualifications and Requirements

What you need to succeed:

• Minimum of 3-5 years’ experience in multiple trades.
• Have current and valid driver’s license and auto insurance.
• Own truck or van.
• Experience providing estimates (time/money) for jobs and billing, highly preferred.
• Delivering excellent customer service.
• Be able to become OSHA 10 Certified after 90 days of employment.
• Own your own tools.
• Ability to pass a background check and drug screen.
• Proficient with Technology – Service Titan a plus.

Physical Requirements

Ability to stand, walk, and climb ladders and stairs (at least 15 ft.).

Must be able to lift a minimum of 50 lbs. without assistance.

Ability to balance, stoop, kneel, crouch, and/or crawl.

Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception.

Work assignments may be performed with or without reasonable accommodation to a known disability.

This position is not eligible for employment visa sponsorship now or in the future.

A valid driver’s license with at least 3 years of US driving experience, is required for this role

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace Hardware Home Services, Inc. is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand. In addition to providing our employees a great culture, we offer competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

Benefits

• Incentive/Commission/Bonus opportunities (Based on role / grade level)
• 401(k) retirement savings plan with matching company contributions, eligible on your first day!
• Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
• Warehouse Merchandise Discount!
• Paid time off & Paid holidays (depending on role and month of hire)
• Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others).
• Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.
• Benefits are provided in compliance with applicable laws, plans and policies.

Company Information

Ace Hardware has been serving neighbors throughout America for over 100 years. Ace launched Ace Handyman Services, a part of Ace Hardware Home Services Inc. and is now Bringing Helpful to Your Home through a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting. Ace Handyman Services is changing the home improvement industry. We provide a professional, reliable service to customers, create a special place for talented Craftsmen to work, and help our owners rapidly create wealth in a high-margin business.

Equal Opportunity Employer

Ace Hardware Home Services, Inc. is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimer and Miscellaneous

The pay range for this position starts as listed in the job posting but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Philadelphia, PA candidates: When reviewing a post-offer background check, we will conduct an individualized assessment based on the applicant or employee’s specific record and the duties and requirements of the specific job.

Corporate Information

Ace Hardware is the largest retailer-owned hardware cooperative in the world with over 5,800 locally owned and operated hardware stores in approximately 60 countries. Headquartered in Oak Brook, Ill., Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and have distribution capabilities in Ningbo, China; and Cuautitlán Izcalli, Mexico. Since 1924, Ace has become a part of local communities around the world and known as the place with the helpful hardware folks. For more information, visit acehardware.com or newsroom.acehardware.com.