Craft Party Host & Events Coordinator

Michaels; Oswego Township (IL); On-site; USD 21,000 - 24,000; Full time

Job summary

Michaels in Oswego, IL is seeking an energetic team member to coordinate events, assist customers, and support store operations. You will manage birthday parties and craft classes, guide customers through purchases, and promote Rewards and private label credit options.

Responsibilities include omni-channel support, stocking, and adherence to SOPs, with flexible hours including nights and weekends. Prior experience in retail or events is a plus.

Qualifications

• Retail and/or customer service experience preferred.
• Experience planning and executing events, especially kids' parties.
• Strong interpersonal and written/verbal communication skills.
• Ability to stay organized and handle multiple tasks in a busy store.

Responsibilities

• Plan, coordinate, and facilitate in-store events such as kids' birthday parties and craft classes.
• Engage customers of all ages and provide friendly assistance during shopping and checkout.
• Enroll customers in Rewards program and Private Label Credit Card; explain VOC surveys.
• Support omni-channel processes and store operations, including stocking and planograms.
• Maintain cleanliness, safety standards, and adherence to SOPs; adapt plans as needed.

Skills

Customer service

People skills

Event coordination

Communication

Organizational skills

Creativity

Job description

Michaels in Oswego, IL is seeking an energetic team member to coordinate events, assist customers, and support store operations. You will manage birthday parties and craft classes, guide customers through purchases, and promote Rewards and private label credit options.

Responsibilities include omni-channel support, stocking, and adherence to SOPs, with flexible hours including nights and weekends. Prior experience in retail or events is a plus.