Craft Party Host & Event Coordinator

Michaels Stores; Fenton (MI); On-site; USD 32,000 - 45,000; Full time

Job summary

Michaels Stores in Fenton, MI is seeking an energetic Event Coordinator to plan, coordinate, and facilitate in‑store events including kids’ birthday parties. You will deliver friendly customer service, help customers shop, and ensure fast, friendly checkout while maintaining store standards.

Responsibilities include planning multiple events, engaging guests of all ages, instructing craft activities, arranging add‑ons, communicating with clients and team, handling emails and calls, and adapting

Qualifications

• Previous experience in event coordination or retail customer service.
• Excellent people and communication skills.
• Ability to engage guests of all ages.
• Organizational and problem‑solving abilities.
• Experience with children’s events preferred.

Responsibilities

• Plan and coordinate multiple in-store events, including children’s parties and classes.
• Engage customers of all ages and help them shop and enroll in rewards programs.
• Instruct craft activities, assist with add-ons (balloons, goody bags) and communicate with clients and team.
• Handle emails, phone calls, and paperwork; adapt plans based on feedback.
• Maintain store cleanliness, safety standards, and SOP adherence.

Skills

Event coordination

Customer service

Communication

People skills

Organizational skills

Child-focused events

Problem-solving

Job description

Michaels Stores in Fenton, MI is seeking an energetic Event Coordinator to plan, coordinate, and facilitate in‑store events including kids’ birthday parties. You will deliver friendly customer service, help customers shop, and ensure fast, friendly checkout while maintaining store standards.

Responsibilities include planning multiple events, engaging guests of all ages, instructing craft activities, arranging add‑ons, communicating with clients and team, handling emails and calls, and adapting