Craft Cocktail Specialist & Guest Experience Leader

Improper Pig; Kanawha Hills (SC); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Meal discount on duty

Meal discount off duty

Paid vacation days

Job summary

Workstream in Kanawha Hills, SC is seeking an energetic server/bartender to greet guests, take orders, and suggest cocktails and menu specials. You will partner with the FOH team to deliver accurate orders and friendly service.

Candidates need at least one year of serving or bartending in a full-service restaurant, a willingness to learn about beer, wine and cocktails, and the stamina for 6‑hour shifts. Perks include meal discounts and paid vacation after one year.

Qualifications

• Minimum one year serving/bartending in full service restaurants
• Interest in beer, wine and cocktail knowledge
• Ability to lift and carry up to 20 lbs
• Physical stamina for minimum 6 hour shift
• Ability to handle multiple tasks
• Ability to train individuals
• Learner/Coachable

Responsibilities

• Greets and seats guests
• Answers phone calls and takes to-go orders
• Communicates specials, features, and promotions
• Sells add-ons and premium beverage/food items
• Helps Assistant Manager in creating new cocktails and standardized recipes
• Takes timely and correct orders and delivers meals
• Handles cash and tips accurately
• Performs 10 Steps of Service and maintains a lively atmosphere
• Maintains a clean dining room and restrooms during service
• Performs opening, shift, and closing duties
• Communicates restaurant operational needs to managers
• Participates in and maintains positive relationships across FOH and BOH teams
• Participates in ongoing restaurant training and events

Skills

Customer service

Multitasking

Train others

Learner/Coachable

Flexibility

Job description

A Mixologist is a communicative, innovative, and organized individual, keeping up with beverage trends, to entertain, educate, make drink recommendations for an exceptional guest experience.

Requirements:

• Reliable Transportation
• Background Check
• Flexibility of Schedule
• 21 yrs of age
• TIPS certification (at completion of training)

Qualifications:

• Minimum one year serving/bartending in full service restaurants
• Has an interest in beer, wine and cocktail knowledge
• Is willing to lift and carry up to 20 lbs
• Has physical stamina for minimum 6 hour shift
• Ability to handle multiple tasks
• Ability to train individuals
• Learner/Coachable

Responsibilities:

• Greets and seats guests
• Answers phone calls and takes togo orders (in absence of a host or to-go coordinator)
• Communicates specials, features, and promotions
• Sells add-ons and premium beverage/food items
• Helps Assistant Manager in creating new cocktails and standardized recipes for menu
• Takes timely and correct orders and delivers meals
• Handles cash and tips accurately
• Performs company’s 10 Steps of Service and maintains a lively atmosphere (lights/music/tv)
• Maintains a clean dining room and restrooms during service (in absence of a busser)
• Performs daily opening, shift, and closing duties (includes beer logs for Pizza Peel)
• Communicates restaurant operational needs to managers
• Participates in and maintains positive relationships across FOH and BOH teams
• Participates in ongoing restaurant training and scheduled restaurant events

Benefits:

• 50% off meal on duty and 20% off duty
• 5 vacation days (after 1 year of employment with 30 hrs or more a week)

OUR MISSION:
To spread our love and passion for what we do one meal, one laughter, one experience, and one neighborhood at a time. Our main focus is to bring people together in a comfortable environment, to relax and have a good time, while providing unforgettable customer service.