Craft Cocktail Expert & Guest Experience Specialist

Remington Hospitality; Phoenix (AZ); On-site; USD 25,000 - 45,000; Full time

Job summary

Remington Hospitality is seeking a cocktail bartender to maintain bar supplies, know liquors, recipes and prices, and ensure accurate cash handling using MICROS or registers. You will prepare daily requisitions and manage garnishes and glassware.

The role emphasizes anticipating guest needs, resolving complaints, and upholding liquor liability training within 30 days of employment and every two years thereafter. Extensive knowledge of drinks and pricing is essential.

Qualifications

• Must be familiar with all kinds of liquor, recipes and prices of drinks, proper glassware used for each recipe, and garnishes.
• Know drink recipes, prices and types of beverages available.
• Be familiar with accurate cash handling procedures including MICROS system or registers, bank procedures and tip policies; responsible for charging guests and accurate intake of all monies.
• Anticipate guest needs, respond promptly and maintain positive guest relations.
• Resolve guest complaints and ensure guest satisfaction in each interaction.
• Be formally trained regarding liquor liability within 30 days of employment and every 2 years thereafter.

Responsibilities

• Maintain bar supplies and prepare daily requisitions as needed.
• Ensure familiarity with liquor varieties, recipes, pricing, glassware, and garnishes.
• Handle cash accurately using MICROS or registers, manage bank procedures and tip policies, and charge guests correctly.
• Anticipate guest needs and provide prompt, courteous service to maintain positive guest relations.
• Resolve guest complaints and ensure satisfaction in each interaction.
• Undergo liquor liability training within 30 days of employment and every two years thereafter.

Skills

Cash handling

Guest relations

Liquor knowledge

Drink recipes

Glassware knowledge

MICROS / POS system

Price knowledge

Tools

MICROS system

Cash registers

Job description

Remington Hospitality is seeking a cocktail bartender to maintain bar supplies, know liquors, recipes and prices, and ensure accurate cash handling using MICROS or registers. You will prepare daily requisitions and manage garnishes and glassware.

The role emphasizes anticipating guest needs, resolving complaints, and upholding liquor liability training within 30 days of employment and every two years thereafter. Extensive knowledge of drinks and pricing is essential.