Craft Beer Tasting Room Ambassador

Ballast Point Brewing Company; Anaheim (CA); Sur place; USD 21 000 - 28 000; Temps partiel

Avantages offerts par ce poste

Medical insurance

Employee assistance program

Product discount

Résumé du poste

Ballast Point Brewing Company is seeking a part-time Tasting Room Associate to connect guests with our brand through exceptional service in our tasting rooms and at our restaurants.

You will greet guests, share knowledge about Ballast Point beers and food, and guide them through our steps of service while ensuring a safe, clean, and enjoyable environment. Candidates should be 21+, flexible for nights, weekends, and holidays, and possess a current RBS and Food Handlers certification.

Qualifications

• Passion for food and craft beer.
• Must be a minimum of 21 years of age.
• Part Time availability, must have 3 days open availability.
• Extensive knowledge and ability to talk about flavors and profiles of Ballast Point beer and food.

Responsabilités

• Greet every customer with a smile and inviting welcome, and thank every customer for visiting, inviting them back and upholding the Ballast Point guest service as a top priority
• Share about all Ballast Point craft beer and food offerings correctly and passionately, answering all guest questions and making food and beer menu recommendations
• Follow our Steps of Service to ensure all food and beverages are delivered with exceptional care and observe guests' dining experience to ensure guests are satisfied with their food, beverages, and service
• Demonstrate a knowledge of ABC laws for legal sale of alcohol by verifying guest identification responsibly serving alcohol
• Maintain and uphold brand and safety standards for keeping the bar, restaurant, patio, private dining rooms, and bathrooms clean and sanitary
• Remove dirty and unneeded glassware and plates from customer's dining space and ensure the floors and seating areas are free of trash and debris
• Operate POS system (Aloha) for sale of food, beer, and merchandise
• Contribute as a valuable, respectful team member by communicating effectively and driving process and service improvements

Connaissances

Craft beer knowledge

Customer service

Team player

Communication

Multitasking

Outils

Aloha POS

Description du poste

Ballast Point Brewing Company is seeking a part-time Tasting Room Associate to connect guests with our brand through exceptional service in our tasting rooms and at our restaurants.

You will greet guests, share knowledge about Ballast Point beers and food, and guide them through our steps of service while ensuring a safe, clean, and enjoyable environment. Candidates should be 21+, flexible for nights, weekends, and holidays, and possess a current RBS and Food Handlers certification.