Craft Baker & Guest-Experience Specialist

Giant Eagle; Cranberry Township (Butler County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

Giant Eagle in Cranberry Township is seeking a Bakery Team Member to ensure fresh, high-quality products with outstanding guest service. You will work on scratch recipes, bake goods to spec, and help guests find what they need.

Experience in bakery or related industry is preferred, with 6–12 months experience or completion of the Giant Eagle Apprenticeship program. Training emphasizes safety and teamwork in a fast-paced environment.

Qualifications

• Satisfactory completion of job specific skills assessment; 6 to 12 months experience or successful completion of the Giant Eagle Apprenticeship program.
• Prior experience working in Bakery or related industry
• No High School diploma required

Responsibilities

• Perform bench work according to established scratch procedures when necessary.
• Prepare product and form product to specifications as required according to scratch recipes.
• Bake prepared product using appropriate time and temperature as specified by recipe.
• Prepare Bakery products according to established recipes which include scratch recipes.
• Properly insert products into proof box, set controls, and close door to ensure proper size and shape of product.
• Prepare and fry donuts according to established procedures.
• Insert products into and retrieve products from the freezer to preserve freshness.
• Kindly answer questions and resolve problems to ensure guest requirements are met.
• Actively demonstrate appropriate suggestive selling techniques and provide active sampling when appropriate.
• Provide exemplary customer service by greeting customers and ensuring they are able to locate the products they are looking for.
• Maintain safety as the top priority in all aspects of our work, for our Team Members, guests, and products.
• Bake prepared and scratch product for the Bakery cases and displays, rotating product and ensuring code dating procedures are followed and only the freshest product is available for sale.
• Maintain cleanliness of equipment, tables, utensils, floor, etc. to ensure that safety and sanitation regulations are met.
• Accurately record special orders on Bakery products to ensure the customer is delighted with the finished product.
• Maintain proper safety and sanitation methods, emergency procedures, clean-ups, steritech, proper lifting and housekeeping to ensure department standards are met.
• Understand all the ingredients and purpose of each used in manufacturing scratch baked goods.
• Assist in maintaining Bakery backroom, cooler and freezer efficiency by unloading deliveries.
• Assemble necessary baking ingredients to prepare for baking operation including all scratch recipes.
• Assist in other areas as required.

Skills

Guest service

Bakery experience

Apprenticeship

Education

No HS diploma required

Job description

Giant Eagle in Cranberry Township is seeking a Bakery Team Member to ensure fresh, high-quality products with outstanding guest service. You will work on scratch recipes, bake goods to spec, and help guests find what they need.

Experience in bakery or related industry is preferred, with 6–12 months experience or completion of the Giant Eagle Apprenticeship program. Training emphasizes safety and teamwork in a fast-paced environment.