CPS Unit Admin & Data Support Specialist

FALL CREEK FARM & NURSERY; McAllen (TX); On-site; USD 30,000 - 38,000; Full time

Job summary

FALL CREEK FARM & NURSERY seeks an Administrative Assistant to support the CPS FBSS unit in daily office operations, data entry, and communication with staff and the public. The role requires strong organizational skills, attention to detail, and the ability to manage several tasks in a fast-paced public sector environment.

Responsibilities include handling records, scheduling, and assisting with program information while upholding accessibility and security standards.

Qualifications

• Graduation from high school or equivalent.
• One year of full-time administrative support, general office, clerical, or Texas Department of Family and Protective Services experience.
• Thirty semester hours from an accredited college or university may be substituted on a year-for-year basis for the required experience.

Responsibilities

• Performs data entry into IMPACT and other electronic programs and systems.
• Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers.
• Prepares and maintains statistical reports, leave and personnel records, case control systems, case records and related files for the unit; acts as the unit timekeeper and processes purchase orders as directed.
• Types correspondence, forms, narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support the unit.
• Provides program and agency information and/or referrals to community resources.
• Greets visitors, responds to general questions, and directs callers to proper location.
• Performs other duties as assigned to maintain unit operations.
• Promotes and demonstrates respect for cultural diversity among coworkers and all work-related contacts.

Skills

Knowledge of computers

MS Windows experience

Office support for multiple staff

Multitasking in dynamic environment

Education

High school diploma or equivalent

Tools

Microsoft Works

Windows operating system

Job description

FALL CREEK FARM & NURSERY seeks an Administrative Assistant to support the CPS FBSS unit in daily office operations, data entry, and communication with staff and the public. The role requires strong organizational skills, attention to detail, and the ability to manage several tasks in a fast-paced public sector environment.

Responsibilities include handling records, scheduling, and assisting with program information while upholding accessibility and security standards.