CPHS Admissions Coordinator

Campbell University; Buies Creek (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

Campbell University in Buies Creek, NC seeks an CPHS Admissions Coordinator to lead day-to-day graduate admissions operations, support recruitment, process applications, coordinate interviews, and guide matriculation while ensuring a high-quality experience for prospective students.

This role partners with CPHS, faculty, and external partners to boost enrollment goals, manage data in CRM/SIS/CAS, plan interview days and open houses, and maintain timely communications.

Qualifications

• Bachelor's degree required; master's degree preferred.
• 2+ years of admissions experience preferred.
• Experience in CRM, SIS, MS Office, and social media marketing preferred.
• Experience in a higher education or non-profit sector preferred.

Responsibilities

• Process and manage applications using CRM/SIS/CAS; ensure all materials are complete.
• Evaluate materials to support interview selection and admissions decisions.
• Update applicant data, status changes, and notes in systems.
• Review background checks, immunizations and compliance requirements.
• Represent CPHS at recruitment events and coordinate outreach.

Skills

Attention to detail

Communication skills

Interpersonal skills

Organizational skills

Time management

CRM systems

CAS familiarity

SIS familiarity

MS Office proficiency

Social media marketing

Teamwork

Problem solving

Adaptability

Willingness to travel/evenings

Education

Bachelor's degree

Master's degree preferred

Tools

CRM

CAS

SIS

MS Office

Social media platforms

Job description

Position: CPHS Admissions Coordinator

Department: College of Pharmacy and Health Sciences

Status: Full-Time

Position Summary:

The CPHS Admissions Coordinator leads day-to-day admissions operations for graduate and professional programs, supporting recruitment, application processing, interview coordination, and matriculation. This role serves as the primary point of contact for prospective students and ensures a high-quality admissions experience through clear communication, effective event coordination, and accurate data management. The coordinator partners with internal and external stakeholders to support enrollment goals and strengthen recruitment efforts.

Essential Duties and Responsibilities:

• Admissions Processing and Application Management:
• Process and maintain applications utilizing CRM and centralized application systems, ensuring completeness of all required materials (e.g., transcripts, test scores, etc.).
• Evaluate application materials to support interview selection and admissions decisions.
• Update applicant and student data in systems, including GPA, status changes, and notes.
• Review compliance requirements (e.g., background checks, screenings, immunizations, etc.).
• Review background checks, substance abuse screenings, and immunizations of all incoming CPHS students, as required by the assigned program
• Recruitment and Outreach:
• Represent CPHS at on-campus, off-campus, and virtual recruitment events.
• Build and maintain relationships with advisors, faculty, and external partners.
• Assist with undergraduate pre-health recruitment and outreach initiatives.
• Develop and improvement recruitment presentations and strategies.
• Events and Interview Coordination:
• Plan and execute interview days, open houses, visitation events, webinars, and orientations.
• Coordinate logistics and communication for applicants, faculty, student ambassadors.
• Collaborate with departments to support dual-degree and program-specific events.
• Student Communication and Support:
• Serve as primary point of contact for prospective and admitted students.
• Provide timely, accurate advising on admissions requirements and processes.
• Maintain communication workflows in CRM/CAS systems.
• Respond to inquiries within 24 hours.
• Data, Reporting and Systems:
• Utilize CRM, CAS, SIS, and database systems to manage applicant and student data efficiently.
• Track recruitment data and support assessment initiatives.
• Submit weekly and monthly reports to leadership.
• Ensure website, academic bulletin, and program pages are current.
• Leadership and Administrative Support:
• Supervise and coordinate student ambassadors.
• Maintain training materials and admissions coordinator manual.
• Participate in institutional events (e.g., White Coat, Graduation, etc.).
• Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Education and Experience:

• Bachelor's degree required, master's degree preferred.
• Two years or more years of experience in admissions preferred.
• Experience in CRM, SIS, MS Office, and social media marketing knowledge and skills preferred.
• Experience in a higher education or non-profit sector preferred.

Knowledge, Skills, and Abilities:

• Demonstrates strong attention to detail and accuracy while performing repetitive and data-intensive tasks.
• Communicates clearly, professionally, and effectively with diverse audiences through written and verbal channels.
• Possesses strong interpersonal, organizational, and time management skills, with the ability to prioritize competing responsibilities.
• Proficient in standard office technologies and adaptable to learning new and emerging systems quickly.
• Familiarity with Customer Relationship Management (CRM), Common Application Systems (CAS), Student Information Systems (SIS), and relational databases preferred.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and digital communication platforms, including web, text, and chat tools.
• Experience managing and maintaining social media platforms in a professional or organizational setting.
• Demonstrates professionalism, discretion, and sound judgement when interacting with students, faculty, staff, leadership, and external partners.
• Works effectively both independently and collaboratively in a team-oriented and diverse environment.
• Applies critical thinking and sound decision-making in complex, fast-paced, and evolving situations.
• Effectively manages multiple concurrent projects while meeting deadlines and maintaining quality standards.
• Demonstrates adaptability, flexibility, and a proactive approach in a dynamic work environment.
• Willingness and ability to work occasional evenings, weekends, and travel as needed, including overnight stays.

Campbell University is an Equal Opportunity Employer.

Campbell University maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. Accordingly, the University is committed to administering all educational and employment activities without discrimination as to race, color, sex, sexual orientation, gender identity or expression, age, ethnicity or national origin, religion, disability, genetic information, protected veteran and military status and any other characteristic protected by law, except where appropriate and authorized by law. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising. Employees and applicants of Campbell University will not be subjected to any form of harassment or discrimination for exercising rights protected by, or because of their participation in, an investigation or compliance review related to Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act, the Americans with Disabilities Act, Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, the Veterans Employment Opportunities Act of 1998, or any other federal or state nondiscrimination law, rule, or regulation. Campbell University also maintains affirmative action programs to implement our equal employment opportunity policy. Employees or applicants who wish to review appropriate portions of these affirmative action programs may schedule an appointment to do so by contacting Human Resources at the Buies Creek campus, during normal business hours.