CPE SETA_Computer Systems Analyst II with Security Clearance

People, Technology & Processes, LLC; Maryland; On-site; USD 90,000 - 120,000; Full time

Job summary

People, Technology & Processes, LLC seeks a Computer Systems Analyst II to provide IT subject matter expertise for Army-related information systems. The role involves coordinating between program elements, resolving enterprise hardware and software issues, and supporting IT planning and information assurance within the Aberdeen Proving Ground environment.

The candidate will routinely configure and operate Microsoft Office 2013 tools, VPN clients, security suites, and collaborative apps, while

Qualifications

• Bachelor’s Degree or eight years of relevant technical experience in IT or information management.
• Minimum five years of relevant IT/IM experience; education substitution allowed.
• Experience coordinating between different groups and managing end-user accounts and tickets.

Responsibilities

• Act as central point of contact between CPE and NEC for coordination and planning.
• Resolve NIPR and SIPR enterprise hardware and software issues, including user account maintenance.
• Assist in Information Management/IT process management to improve organizational effectiveness.
• Operate and configure Army Enterprise Level IT tools and applications such as MS Office 2013 Suite and related security software.
• Support enterprise printers, docking stations, monitors, routers, switches, and other connected devices at Aberdeen Proving Ground.
• Assist in telecommunications support, including multi-line telephones and CISCO virtual equipment.

Education

Bachelor’s Degree or 8 years relevant experience

Tools

MS Office 2013 Suite

Outlook

Windows 7+

Project Pro

Visio

Access

PowerPoint

Adobe Acrobat/Creative Cloud

Lotus Sametime

MS Communicator

CISCO VPN client

McAfee security suite

JAVA

Job description

Title: Computer Systems Analyst II Clearance Type: Secret

Scope

Provide Information Technology subject matter expertise and services.

Responsibilities (including but not limited to)

• Being the central point of contact for all coordination/integration/planning efforts between CPE and NEC to include (but not limited to) end user account maintenance in the Army Training and Certification Tracking System (ATCTS) and ticket submission and management in the Army Enterprise Service Desk (AESD) REMEDY ticketing system.
• Resolving NIPR (unclassified) and SIPR (classified) enterprise, hardware, and software technical issues to include (but not limited to) system and end user account maintenance.
• Serving as Information Management Specialist in effectively assisting in the organization’s management of Information Management/Information Technology (IM/IT) processes and resources which enable the organization’s business and mission effectiveness.
• Being proficient in using, deploying, administering, and configuring at the Army Enterprise Level, the entire MS Office 2013 Suite to include Outlook, Windows 7 or above Operating System, Project Pro, Visio, Access, PowerPoint; Adobe Acrobat Reader/Creative Cloud/Pro, Lotus Sametime Chat and MS Communicator applications, CISCO VPN client, McAfee security suite, and JAVA.
• Being proficient in using, deploying, administering, and configuring at the Army Enterprise Level network and non-network multi-function printers, computer docking stations, monitors, televisions, routers, switches; anything connected to end user's computers and/or the Aberdeen Proving Ground enterprise.
• Supporting analog and digital multi-line telephones.
• Supporting CISCO virtual communication equipment.

Communications

Garrison telecommunications may include voice, video and computer communication lines, local area networks, telephone systems, facsimile systems, and secure/non-secure telephone systems.

Automation

Computer software, peripherals, web services database management, knowledge management copiers, and support secure and non-secure electronic associated services.

IT Planning

IT service level management, life cycle planning, new equipment fielding, teleconference services, wireless infrastructure, and mission systems support.

Information Assurance

Enforce Information Assurance/Computer Network Defense policies and procedures, in accordance with NEC direction, accreditations, Goal 1 waivers, Certificates of Networthiness (CONS), Army Portfolio Management System (APMS), and IA training for Garrison.

Required Qualifications

Bachelor’s Degree and a minimum of five (5) years of relevant experience is required. Education requirement can be substituted with eight (8) years of relevant technical experience.