Coverage Staff

Door of Hope; Pasadena (CA); On-site; USD 25,000 - 33,000; Part time

Job summary

Door of Hope in Pasadena is seeking Coverage Staff to provide on-call support at transitional housing locations. Staff help keep residents on schedule, enforce safety protocols, and assist in resolving issues during shifts.

The role requires maturity, good judgment, and the ability to supervise in a communal living setting; compensation is $18.57 per hour with on-call shifts as needed.

Qualifications

• Must demonstrate maturity, sound judgment, good communication skills.
• Ability to supervise and hold others accountable in a communal living setting.

Responsibilities

• Connect with families when possible during shift, offering support and encouragement.
• Maintain healthy boundaries with parents and children.
• Keep families on schedule during shift, maintaining order in facility.
• Ensure safety of facility, strictly adhering to protocols in place to keep families safe.
• Maintain organization, cleanliness, and safety of site, especially focusing on common areas.
• Respond to and assist in resolving any issues, complaints, or conflicts that arise during shift.
• Report facilities needs/repairs immediately.
• Answer calls and front door (donors, volunteers, etc.).
• Provide a work site report at the end of each shift.
• Perform any other task necessary to support the mission of Door of Hope.

Skills

Maturity

Communication skills

Supervision

Good judgment

Job description

Description

Do you want to make a difference in the lives of families facing homelessness? Do you thrive in roles where strategy, relationships, and execution come together to drive lasting impact? Are you searching for not just a job, but a calling? Door of Hope, a Christian nonprofit serving families facing homelessness, is seeking Coverage Staff.

Coverage Staff provide coverage at Door of Hope’s transitional housing locations on an on-call, as-needed basis. Coverage Staff assist in keeping families accountable to uphold the Resident Policy Manual and to continue progressing toward their goals.

Hours

• On-call, as-needed basis


• Door of Hope communicates available shifts, including location and hours; Coverage Staff choose which shifts to work


• Some shifts may be overnight

Responsibilities

• Connect with families when possible during shift, offering support and encouragement


• Maintain healthy boundaries with parents and children


• Keep families on schedule during shift, maintaining order in facility


• Ensure safety of facility, strictly adhering to protocols in place to keep families safe


• Maintain organization, cleanliness, and safety of site, especially focusing on common areas


• Respond to and assist in resolving any issues, complaints, or conflicts that arise during shift


• Report facilities needs/repairs immediately


• Answer calls and front door (donors, volunteers, etc.)


• Provide a work site report at the end of each shift


• Perform any other task necessary to support the mission of Door of Hope

Requirements

Qualifications

• Must demonstrate maturity, sound judgment, good communication skills


• Ability to supervise and hold others accountable in a communal living setting

Compensation

Compensation: $18.57/hr.

Character (Do you embody Door of Hope's four core values?)

Christ-centered, expressed through:

• Faith: We have an active and personal relationship with Jesus Christ.?


• Calling: Out of a sense of calling, we go above and beyond to meet our mission.


• Character: We demonstrate the character of Christ toward colleagues and families.

Empowering, expressed through:

• Trust: We trust one another, believe in one another, and give each other the freedom to take risks. (Mistakes are learning opportunities.)


• Accountability: We nurture God-given strengths through coaching and accountability.

Holistic, expressed through:

• Whole Person: Our emotional, spiritual and personal well-being matter to one another.


• Whole Organization: We are on one team with one mission. (We don't do silos.)

Relationship, expressed through:

• Family: We love, celebrate, and pray with one another.


• Reconciliation: We manage conflict, practice vulnerability, and pursue diversity with honesty and grace.