Coverage Staff | Part-Time (On-Call), Non-Exempt

Door of Hope; Pasadena, Northern (CA, KY); Hybride; USD 21 000 - 30 000; Temps partiel

Résumé du poste

Door of Hope is seeking Coverage Staff to provide on-call coverage at transitional housing locations. You will support families, enforce policies, and help residents progress toward goals.

Role requires maturity, sound judgment, and strong communication; shifts may include overnight hours and involve front-desk duties and ensuring safety and order during your shift.

Qualifications

• Must demonstrate maturity, sound judgment and good communication skills.
• Ability to supervise and hold others accountable in a communal living setting.

Responsabilités

• Connect with families during shifts to offer support and encouragement.
• Maintain boundaries with parents and children and keep families on schedule.
• Ensure safety and cleanliness of the facility, following all protocols.
• Respond to issues, complaints, or conflicts and report facility needs.
• Answer calls and front door for donors and volunteers; provide a shift report.

Connaissances

Maturity and judgment

Communication skills

Supervision in communal living

Description du poste

Description

Do you want to make a difference in the lives of families facing homelessness? Do you thrive in roles where strategy, relationships, and execution come together to drive lasting impact? Are you searching for not just a job, but a calling? Door of Hope, a Christian nonprofit serving families facing homelessness, is seeking Coverage Staff.

Coverage Staff provide coverage at Door of Hope’s transitional housing locations on an on-call, as-needed basis. Coverage Staff assist in keeping families accountable to uphold the Resident Policy Manual and to continue progressing toward their goals.

Hours

• On-call, as-needed basis
• Door of Hope communicates available shifts, including location and hours; Coverage Staff choose which shifts to work
• Some shifts may be overnight

Responsibilities

• Connect with families when possible during shift, offering support and encouragement
• Maintain healthy boundaries with parents and children
• Keep families on schedule during shift, maintaining order in facility
• Ensure safety of facility, strictly adhering to protocols in place to keep families safe
• Maintain organization, cleanliness, and safety of site, especially focusing on common areas
• Respond to and assist in resolving any issues, complaints, or conflicts that arise during shift
• Report facilities needs/repairs immediately
• Answer calls and front door (donors, volunteers, etc.)
• Provide a work site report at the end of each shift
• Perform any other task necessary to support the mission of Door of Hope

Requirements

Qualifications

• Must demonstrate maturity, sound judgment, good communication skills
• Ability to supervise and hold others accountable in a communal living setting

Compensation

Compensation: $18.57/hr.

Character (Do you embody Door of Hope’s four core values?)

Christ-centered, expressed through:

• Faith: We have an active and personal relationship with Jesus Christ.?
• Calling: Out of a sense of calling, we go above and beyond to meet our mission.
• Character: We demonstrate the character of Christ toward colleagues and families.

Empowering, expressed through:

• Trust: We trust one another, believe in one another, and give each other the freedom to take risks. (Mistakes are learning opportunities.)
• Accountability: We nurture God-given strengths through coaching and accountability.

Holistic, expressed through:

• Whole Person: Our emotional, spiritual and personal well-being matter to one another.
• Whole Organization: We are on one team with one mission. (We don’t do silos.)

Relationship, expressed through:

• Family: We love, celebrate, and pray with one another.
• Reconciliation: We manage conflict, practice vulnerability, and pursue diversity with honesty and grace.