Coveo CX Solutions Architect (Hybrid)

Axelon Services Corporation; Radnor (Delaware County); Hybrid; USD 110,000 - 180,000; Full time

Job summary

Axelon Services Corporation seeks a senior Coveo architect to lead the platform integration across the CX ecosystem in Radnor, PA. You will design search, recommendations, and personalization strategies, connecting Salesforce and Contentful CMS while guiding data flows.

You will own governance of Coveo integrations, optimize configurations, and shape relevance tuning and ML models. Strong Java, Python, and cloud/container experience are required for a B2B eCommerce setting.

Qualifications

• Bachelor's degree in Computer Science, MIS or related field.
• Minimum 5 years of software engineering or IT architecture experience.
• Minimum 3 years hands-on Coveo and search technologies experience.
• Proven B2B eCommerce search and recommendations experience.
• Strong background in Java, Python, or Node.js.
• Knowledge of cloud platforms (AWS, Azure, GCP) and containers (Kubernetes, Docker).

Responsibilities

• Serve as the primary technical expert for the Coveo platform across the CX ecosystem.
• Design and implement search, recommendations, and personalization strategies.
• Ensure connectivity with Salesforce and Contentful CMS.
• Define and maintain Coveo integration patterns for unified data flow.
• Provide architectural governance for Coveo integrations within the Experience Layer.
• Oversee Coveo configuration and optimization including indexing and field mapping.
• Design and govern relevance tuning and machine learning model customization.
• Design A/B testing and user behavior analysis; develop analytics reports for stakeholders.

Skills

Coveo

Java

Python

Node.js

Cloud platforms

Kubernetes

Docker

Software architecture

Education

Bachelor's degree in CS/MIS

Tools

Salesforce

Contentful CMS

Elasticsearch

Apache Solr

Kubernetes

Docker

Job description

Axelon Services Corporation seeks a senior Coveo architect to lead the platform integration across the CX ecosystem in Radnor, PA. You will design search, recommendations, and personalization strategies, connecting Salesforce and Contentful CMS while guiding data flows.

You will own governance of Coveo integrations, optimize configurations, and shape relevance tuning and ML models. Strong Java, Python, and cloud/container experience are required for a B2B eCommerce setting.