Covenants Compliance Coordinator (Assistant)

Leland Management; Orlando (FL); On-site; USD 25,000 - 39,000; Full time

Job summary

Leland Management in Orlando, FL is seeking an Assistant Covenant Enforcement Manager for one of our communities. This temporary role runs Tuesdays and Thursdays from 9:00am to 1:00pm with competitive salary and excellent benefits.

Join our team to learn why the Orlando Business Journal named us one of Central Florida’s Best Places to Work for 14 consecutive years. You will support covenant enforcement, ARC processes, and customer service to residents.

Qualifications

• High School Diploma required.
• Strong organizational and communication skills required.
• Customer service background preferred.

Responsibilities

• Learn and apply the CC&R’s in the Declaration.
• Educate residents on covenants, rules, and ARC processes.
• Coordinate and record covenant-related inquiries and notices.
• Assist with meetings, notices, and minutes.
• Ensure timely escalation of violations per association rules.

Skills

Organizational skills

Communication skills

Customer service

Education

High School Diploma

Tools

Word

Excel

PowerPoint

Job description

Description

Join our Team! Leland Management is seeking an Assistant Covenant Enforcement Manager for one of our communities in the Orlando, FL area. Join our team to learn why the Orlando Business Journal has named us one of Central Florida’s Best Places to Work for 14 consecutive years, including winning first place in our category for 2021! The position is temporary Tuesday and Thursday from 9:00am to 1:00pm with a competitive salary and excellent benefits.

JOB SCOPE:

The Assistant Covenants Manager is responsible for assisting the Covenants Manager with all aspects of the Association’s covenant enforcement (property inspections) and other committees as may be deemed necessary. This position requires a strong work ethic, high level of organization, positive customer service attitude and strong time management skills. This position interacts daily with residents and community volunteers, often in a position as a rule enforcer, which requires relationship skills, tact and a soft-handed approach to achieve desired results.

AREAS OF RESPONSIBILITY:

• Become fully knowledgeable and conversant on the Association’s Covenants, Conditions and Restrictions (CC&R’s) in the Association’s Declaration.
• Ability to remain calm and effective during difficult interactions with residents who may disagree with associations assessments.
• Provide friendly and efficient customer service to all inquiries, including educating residents on covenants requirements, rules and regulations, as well as the architectural review process, and responsibilities of various parties, as needed.
• Ensure escalation of covenant violations in a timely manner based on the Associations rules and regulations.
• Be familiar with the Association’s design standards, including knowledge of Florida landscaping, plants, building material, and design and architectural terminology.
• Have a good working knowledge of computer applications such as word, excel and PowerPoint.
• Become fully informed as to approved specifications for exterior finishes and approved landscape design and materials for all new construction projects as they go thru approval process and beyond to ensure compliance with the Association’s documents.
• Act as the central coordinator and record-keeper for all covenants related inquiries, including, but not limited to, violation notices and related processes, regular Committee meetings, meeting notices, meeting minutes, etc.
• Ensure completion (by on-site inspection) of all ARC approved projects within the agreed upon time and consistent with the agreed upon scope. Submit violations/non-compliance to the standard covenant’s enforcement process.
• Attend Covenants and ARC Committee Meetings as needed.
• Log, record and maintain all records related to CC&R and ARC activity, including records in the Association’s system.

Requirements

Requirements:

• High School Diploma Required.
• Strong organizational and communication skills Required.
• Customer Service Background preferred.
• Community Association background is a plus.
• Ability to be flexible when needed outside regular business hours (events, meetings)