Courtyard Nashville Green Hills - Front Desk Agent

Aimbridge Hospitality, LLC; Nashville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term Disability Insurance

Long-Term Disability Insurance

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Join Courtyard Nashville Green Hills as a Front Desk Agent with Aimbridge Hospitality, LLC. You’ll welcome guests, handle check-ins/outs, and deliver warm, effortless service to every visitor.

This full-time role requires open availability, including weekends, with shifts from 7a–3p and 3p–11p, and a friendly, solution-focused approach to guest needs. Our team emphasizes collaboration, efficiency, and memorable stays, supported by comprehensive benefits and growth opportunities within a global

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide warm guest service and assist with guest requests.
• Communicate clearly with guests and team members to ensure smooth operations.
• Handle reservations, check-ins, check-outs, and financial details with accuracy.
• Maintain organized and efficient front desk operations.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Full Time Position

One Position

Open availability required, weekends included (Shifts: 7a to 3p and 3p to 11p)

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Simplify your travels at Courtyard Nashville Green Hills. Refresh in our guest rooms with plush Marriott bedding, ergonomic workspaces, and mini-fridges. Savor balanced entrees, Starbucks coffee, and craft cocktails at the Bistro, or try local restaurants like Santo, Park Café, and the renowned Bluebird Café. During your stay, easily get to top Nashville sights including Belmont University and Lipscomb University, the Mall at Green Hills, Centennial Park, and Cheekwood Botanical Garden. Stay active at our rooftop pool and 24-hour fitness center, or enjoy outdoor recreation at Centennial Park. Our convenient location near downtown Nashville makes our venues a great choice for your next formal meeting or special event. Whatever brings you to Nashville, enjoy your stay at Nashville Green Hills.

What sets us apart is our team-oriented culture—we think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you're looking for a place where you can grow, succeed, and belong, come join us!

Application deadline for Colorado positions: Full Time Position One Position Open availability required, weekends included (Shifts: 7a to 3p and 3p to 11p)