Courthouse Front Desk & Visitor Services Clerk

City of Indianapolis; Indianapolis (IN); On-site; USD 38,000 - 46,000; Full time

Job summary

City of Indianapolis is seeking a courteous front desk receptionist to support the Marion Superior Court and Youth Services Center, handling phones, greeting the public, and providing information with a professional demeanor.

Two positions are available: a full-time 8a-5p role on weekdays and a part-time role totaling 12 hours weekly (4p-8p Tue/Thu and 8a-12p Sat). Strong communication and MS Office skills are required, with bi-weekly pay and a fast-paced environment.

Qualifications

• A minimum of a high school diploma or GED/HSE certificate is required.
• Excellent customer service skills are essential.
• Must be patient and respectful always, and able to work effectively with a variety of diverse individuals.
• Proven technology skills/experience are required, including a general knowledge of Microsoft Office products and email.
• Must possess excellent oral communication skills and have experience in dealing effectively with other professionals and the public.

Responsibilities

• Answers telephones, greets and provides information to members of the public responding to questions.
• General clerical work as needed.
• Sorts mail.
• Monitors cell phone locker.
• Security screening of those entering the secure Youth Services Center.
• Answer routine inquiries, directing individuals to appropriate authority.
• Always communicate with the co-workers, courts, outside agencies, and the public in a professional, respectful manner.
• Assist with other projects and duties as directed by the supervisor or member of the leadership team.

Skills

Customer service

Reception skills

Oral communication

Professionalism

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Email

Job description

City of Indianapolis is seeking a courteous front desk receptionist to support the Marion Superior Court and Youth Services Center, handling phones, greeting the public, and providing information with a professional demeanor.

Two positions are available: a full-time 8a-5p role on weekdays and a part-time role totaling 12 hours weekly (4p-8p Tue/Thu and 8a-12p Sat). Strong communication and MS Office skills are required, with bi-weekly pay and a fast-paced environment.