Courtesy Clerk/Grocery Bagger

Kroger Mountain View Foods; Oxnard (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Courtesy Clerk/Grocery Bagger to enhance customer experiences through exceptional service. In this role, you will bag groceries, assist customers at checkout, and maintain a clean and welcoming environment. You will play a vital part in ensuring customer satisfaction while adhering to safety and food regulations. This position offers a great opportunity for those looking to grow in a supportive and diverse workplace. If you have a passion for helping others and thrive in a fast-paced environment, this role is perfect for you.

Qualifications

• Strong customer service skills to enhance customer experience.
• Effective communication skills for assisting customers.

Responsibilities

• Bag groceries efficiently while maintaining product safety.
• Assist customers with loading bags and provide product information.

Skills

Customer Service

Effective Communication

Job description

Join to apply for the Courtesy Clerk/Grocery Bagger role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Bag groceries at check out for customers, striving for at least five items per bag without damage.
2. Follow best practices for bagging in various types of bags (reusable, plastic, paper).
3. Assist in removing customer's merchandise from bottom of bascarts for checkout.
4. Offer to help customers load bags into their cars.
5. Perform basic shelf conditioning and inform customers of grocery specials.
6. Return merchandise to store shelves and gather bascarts.
7. Maintain cleanliness by cleaning spills, trash, and all store areas inside and outside.
8. Handle and assemble seasonal merchandise.
9. Understand store layout, locate products, and conduct price checks for cashiers.
10. Reinforce safety programs, comply with safety procedures, and report unsafe conditions.
11. Adhere to food safety regulations and guidelines.
12. Perform preventive maintenance and report equipment issues.
13. Create a welcoming environment by assisting customers and answering questions.
14. Follow all laws, regulations, and company guidelines.
15. Work cooperatively in a high-paced, sometimes stressful environment.
16. Manage conflicts in a nonconfrontational manner.
17. Act with honesty and integrity regarding customer and business information.
18. Follow directions and seek assistance when needed.
19. Support and assist minors, individuals with special needs, and older adults.
20. Perform essential functions with or without reasonable accommodation.

Qualifications

1. Customer Service skills
2. Effective communication skills

Desired Previous Job Experience

• Retail experience is preferred but not necessary.

Additional company information and benefits are detailed in the original description, emphasizing diversity, growth opportunities, and support programs.