Courtesy Clerk/Grocery Bagger

Kroger Mountain View Foods; Malibu (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Courtesy Clerk/Grocery Bagger to enhance customer experiences through exceptional service. In this role, you will bag groceries with care, assist customers in a friendly manner, and maintain a clean and safe environment. This position is perfect for individuals who enjoy working in a fast-paced setting and value teamwork. Join a company that prioritizes respect, integrity, and safety while making a positive impact in the community. If you're passionate about customer service and eager to contribute, this opportunity is for you!

Qualifications

• Strong customer service and communication skills are essential.
• Retail experience is preferred but not necessary.

Responsibilities

• Bag groceries carefully and assist customers with loading bags.
• Maintain a clean environment and follow food safety regulations.
• Support customers with inquiries and create a welcoming atmosphere.

Skills

Customer service skills

Effective communication skills

Job description

Join to apply for the Courtesy Clerk/Grocery Bagger role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Bag groceries at checkout, ensuring contents are not damaged and striving for at least five items per bag.
2. Follow best practices for bagging in various types of bags (reusable, plastic, paper).
3. Assist in removing merchandise from bascarts for checkout.
4. Offer help to customers with loading bags into their cars.
5. Perform basic shelf conditioning and inform customers of grocery specials.
6. Return merchandise to shelves, gather and return bascarts, and clean spills and trash inside and outside the store.
7. Handle seasonal merchandise and understand store layout for product location and price checks.
8. Reinforce safety programs, comply with safety procedures, and report unsafe conditions.
9. Adhere to food safety regulations and perform preventive maintenance on equipment.
10. Create a welcoming environment for customers and answer questions about products.
11. Follow all laws, regulations, and company guidelines.
12. Work cooperatively in a high-paced environment, manage conflicts, and act with honesty and integrity.
13. Support and assist with interactions involving minors, individuals with special needs, and older adults.
14. Perform essential functions with or without reasonable accommodation.

Qualifications

• Customer service skills
• Effective communication skills

Desired Previous Job Experience

• Retail experience is preferred but not necessary