Courtesy Clerk/Grocery Bagger

Kroger Mountain View Foods; Ellensburg (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to create an outstanding customer experience in a vibrant retail environment. As a Courtesy Clerk, you will play a vital role in ensuring customer satisfaction through exceptional service, while maintaining a clean and safe shopping space. This position offers opportunities for growth and development within a supportive team atmosphere. Join us to contribute to a welcoming community and enjoy comprehensive benefits that support your well-being and career advancement.

Benefits

Healthcare Coverage

Flexible Scheduling

Paid Time Off

Tuition Reimbursement

Associate Discounts

Career Growth Opportunities

Qualifications

• Preferred retail experience, but not mandatory.
• Ability to manage conflicts and work in a fast-paced environment.

Responsibilities

• Bagging groceries and assisting customers with loading bags.
• Cleaning spills and maintaining a safe environment.
• Informing customers about grocery specials and store layout.

Skills

Customer Service

Retail Experience

Conflict Management

Safety Compliance

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers.
2. Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
3. Follow best practices for bagging items in various types of bags (reusable/plastic/paper).
4. Assist in removing customer's merchandise from the bottom of shopping carts for checkout.
5. Offer to help customers with loading bags into their cars.
6. Perform basic shelf conditioning and return merchandise to store shelves.
7. Inform customers of grocery specials.
8. Gather and return shopping carts to designated areas.
9. Clean spills, collect trash, and pick up debris inside the store and parking lot.
10. Clean all areas inside and outside of the store.
11. Handle and assemble seasonal merchandise.
12. Understand store layout, locate products, and conduct price checks for cashiers.
13. Reinforce safety programs by complying with safety procedures and reporting unsafe conditions or incidents.
14. Adhere to all food safety regulations and guidelines.
15. Practice preventive maintenance by inspecting equipment and reporting repairs.
16. Create a welcoming environment by assisting customers and answering questions about products.
17. Follow all relevant laws, regulations, and company policies.
18. Work cooperatively in a fast-paced and sometimes stressful environment.
19. Manage conflicts in a reasonable and cooperative manner.
20. Act with honesty and integrity regarding customer and business information.
21. Follow directions and seek assistance to resolve issues.
22. Support and assist minors, individuals with special needs, and older adults.
23. Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Retail experience is preferred but not necessary.

Job Info

• Job Identification: 118609
• Category: Store Operations
• Posting Date: 05/01/2025, 08:14 AM
• Location: 201 S Water St, Ellensburg, WA, 98926, US

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holiday, and sick pay.
• Emotional and financial support through counseling and financial tools.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement.
• Opportunities for growth through training and career pathways.

We take pride in our history and our commitment to diversity, innovation, and creating positive experiences for our customers and associates. Join us to feed your future and be part of our Kroger family!