Courtesy | 15

Hugos Family Marketplace; Baudette (MN); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

401k

Paid Time Off (PTO)

Holiday Pay

Employee Discount

Time & Half Holiday Pay

Job summary

Hugo's Lake of the Woods is hiring a Courtesy associate at Store #15 in Baudette, MN. This position supports friendly customer interactions and accurate checkout processing in a fast-paced retail environment.

The role requires strong communication, basic math, and reliable cash handling. On-the-job training is provided, and minimal prior experience is needed. Benefits include health, dental, vision, 401k, PTO, and holiday pay.

Qualifications

• On-the-job training provided.
• High school diploma or equivalent preferred.
• No prior experience required.

Responsibilities

• Greet customers at checkout.
• Operate the POS system to process transactions, payments, and returns.
• Maintain cash accuracy with proper handling procedures.
• Assist customers with bagging and managing carts.
• Respond to inquiries about store policies, products, and services.
• Keep checkout areas clean, organized, and compliant with policies.
• Collaborate with team members for efficient operation.
• Stand for extended periods in a fast-paced retail environment.

Skills

Customer service

Communication

POS system

Cash handling

Attention to detail

Teamwork

Reliability

Stand for long periods

Education

On-the-job training

High school diploma or equivalent preferred

Tools

POS system

Job description

Job Details

Job Location: Hugos Lake of the Woods - Store #15 - Main Ave - Baudette, MN 56623, Position Type: Full Time (35+ Hours/Week) or Part Time, Salary Range: $13.00 - $15.00 Hourly, Job Shift: Any

Job Purpose

The Courtesy position at Hugo's Lake of the Woods is designed to provide exceptional customer service while ensuring efficient and accurate checkout processes. This role is vital in creating a positive shopping experience for customers by maintaining a welcoming environment and assisting with various checkout-related tasks.

Key Responsibilities

• Greet customers warmly as they enter the checkout area and ensure a friendly and efficient service experience.
• Operate the Point of Sale (POS) systems to process customer transactions, including payments and returns, accurately and efficiently.
• Maintain cash accuracy by handling transactions with precision and ensuring proper cash-handling procedures are followed.
• Assist customers with bagging their purchases and managing shopping carts to facilitate a smooth checkout process.
• Respond to customer inquiries and provide information about store policies, products, and services.
• Keep the checkout areas clean, organized, and compliant with store policies to ensure a safe and pleasant environment for both customers and staff.
• Collaborate with team members to maintain a cohesive and efficient working environment.
• Exhibit reliability and the ability to stand for extended periods in a fast-paced retail setting.

Benefits

• Full Time - Health, Dental, and Vision Insurance, 401k, Paid Time Off, and Holiday Pay.
• Full Time and Part Time - Employee Discount and Time & Half Holiday Pay.

Qualifications

Required Education

• On-the-job training

Preferred Education

• High school diploma or equivalent preferred

Required Experience

• No prior experience needed

Preferred Experience

• Previous retail, cashier, or customer service experience

Required Skills and Abilities

• Strong customer service and communication skills
• Ability to operate a POS system
• Basic math and cash-handling accuracy
• Attention to detail
• Ability to work in a fast-paced environment
• Teamwork
• Reliability
• Ability to stand for extended periods