Court Technology & Systems Support Specialist — Travel‑Ready

United States Courts

Scranton (Lackawanna County)

On-site

USD 70,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Insurance

Commuter benefits

Paid time off

Retirement plan

Thrift Savings Plan

Employee Assistance

Job summary

Pennsylvania Middle Federal Public Defender is seeking a full-time ACSA desktop and server support technician based in Scranton or Williamsport, with duties spanning local offices and travel across the district.

You will install, configure, deploy, maintain and troubleshoot computers, mobile devices, software, and peripherals, while supporting user accounts, networks, storage, backups, VPN and secure remote access.

Qualifications

Associate or bachelor's degree in computer science, information technology, cybersecurity, systems administration, or related field.
Combination of technical certifications and practical IT experience considered.

Responsibilities

Provide in-person and remote technical support across offices.
Install, configure, deploy, maintain, and troubleshoot computers, mobile devices, software, and peripherals.
Support user accounts, networks, servers, storage, backups, endpoint management, VPN and secure remote access.
Assist with cybersecurity, software deployment, equipment planning, and staff training.
Travel throughout the district to address technology needs.