Court Support Specialist - Municipal Court

City of New London, WI; New London (WI); On-site; USD 21,000 - 29,000; Full time

Job summary

City of New London, WI is seeking an office support person for the New London – Weyauwega Municipal Court. You will respond to citizen inquiries, collect payments, and maintain court documents using Word, Excel, and specialized software.

Responsibilities include assisting the Judge and Clerk, handling mail, and ensuring accurate records while maintaining confidentiality in a busy municipal office environment.

Qualifications

• Requires a high school diploma or equivalent.
• One to three years’ experience in related field; customer service experience preferred.
• Has a current valid Wisconsin driver’s license.
• Able to maintain confidentiality and perform duties in a professional manner.

Responsibilities

• Act as contact for municipal court during court office hours; answer telephone calls and window inquiries
• Collect payments / process deposits
• Handle / process mail
• Assists in maintaining computerized court documents; Microsoft Word, Excel and custom software programs
• Assists in maintaining paperwork for court
• Assists the Judge and Clerk in court proceedings
• Performs follow up administrative tasks related to court
• Effectively communicates with co-workers, supervisor, police agencies, attorneys and the public
• Handles complaints in a professional manner
• Assists with other duties as assigned
• Process department vouchers as assigned
• Participate in conferences, seminars and meetings as assigned
• Direct problems for resolution to the Judge

Skills

Customer interaction

Conflict de-escalation

Paperwork organization

Basic arithmetic

Office equipment operation

Communication with public

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Custom software programs

Job description

City of New London, WI is seeking an office support person for the New London – Weyauwega Municipal Court. You will respond to citizen inquiries, collect payments, and maintain court documents using Word, Excel, and specialized software.

Responsibilities include assisting the Judge and Clerk, handling mail, and ensuring accurate records while maintaining confidentiality in a busy municipal office environment.