Court Administrative Support Specialist

City of New London; New London (WI); On-site; USD 19,000 - 30,000; Full time

Job summary

The City of New London is seeking a Clerk/Office Support for the New London – Weyauwega Municipal Court. The role serves as the court contact, assisting citizens with inquiries and matters related to municipal court operations.

Responsibilities include answering calls, processing payments, maintaining court documents, and supporting the Judge and Clerk. Requires basic computer skills, confidentiality, and Wisconsin driver’s license; prior customer service experience preferred.

Qualifications

• Requires a high school diploma or equivalent.
• One to three years’ experience in related field; customer service experience preferred.
• Has a current valid Wisconsin driver’s license.
• Able to maintain confidentiality and perform duties in a professional manner.
• Knowledge of Microsoft Word, Excel and Outlook.

Responsibilities

• Act as contact for municipal court during court office hours; answer telephone calls and window inquiries
• Collect payments / process deposits
• Handle / process mail
• Assists in maintaining computerized court documents; Microsoft Word, Excel and custom software programs
• Assists in maintaining paperwork for court
• Assists the Judge and Clerk in court proceedings
• Performs follow up administrative tasks related to court
• Effectively communicates with co-workers, supervisor, police agencies, attorneys and the public
• Handles complaints in a professional manner
• Assists with other duties as assigned
• Process department vouchers as assigned
• Participate in conferences, seminars and meetings as assigned
• Direct problems for resolution to the Judge

Skills

Microsoft Word

Microsoft Excel

Outlook

Customer service

Data entry

Education

High school diploma or equivalent

Job description

The City of New London is seeking a Clerk/Office Support for the New London – Weyauwega Municipal Court. The role serves as the court contact, assisting citizens with inquiries and matters related to municipal court operations.

Responsibilities include answering calls, processing payments, maintaining court documents, and supporting the Judge and Clerk. Requires basic computer skills, confidentiality, and Wisconsin driver’s license; prior customer service experience preferred.