Court Supervisor - FR FFT

The New York Foundling; New York (NY); On-site; USD 70,000 - 78,000; Full time

Job summary

The New York Foundling seeks an Intake and Court Specialist Supervisor to lead a team responsible for client intake and court-related services in our New York programs.

You will supervise staff, coordinate with leadership, and ensure smooth operations for referrals, assessments, and enrollments. This role supports court-related activities and stakeholder presentations while promoting equity and accessibility in services.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience.
• Experience supervising two or more staff.
• Experience working in court-related settings and with intake processes.

Responsibilities

• Supervise intake and court specialist staff to ensure performance and outcomes.
• Support leadership with court-related presentations and stakeholder communications.
• Network with stakeholders to ensure a steady stream of referrals.
• Audit team performance monthly and report to leadership.
• Screen incoming clients and families to confirm service needs and consent to enroll.
• Coordinate court-related tasks with therapeutic colleagues to cover needs.
• Oversee staff utilization and ensure adequate coverage of duties.

Skills

Supervising a team

Court-related setting experience

Intake/Enrollment experience

Criminal justice services experience

Education

Bachelor's Degree

Job description

Overview

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services—core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime.

Responsibilities

The intake and court specialist supervisor role is key in supervising intake and court specialist; and supporting leadership with client court needs. The supervisor role, directly supervises intake and court specialist by providing team and individual supervision. Supervisor assists AVP with court related presentations and stakeholder facing opportunities.

Core Responsibilities:

• Networking with stakeholders to ensure stream of incoming referrals.
• Auditing performance and output of team on a monthly basis and reporting to leadership
• Assisting in the presentation to stakeholders to inform about services
• Supervising intake and court specialist to ensure that all required needs are met to ensure specialist role can be successful
• Screening incoming clients and families to ensure that services are clear and their consent is obtained to enroll new clients
• Assigning of court related needs on a weekly basis, by coordinating with therapeutic colleague to cover all court related needs for new and existing clients.
• Covering individual court related work
• Coordinating with program leadership on ensuring staff utilization is being met. This is done through identifying needs to be filled and developing ways to fill those needs.

The New York Foundling is committed to attracting and retaining a diverse employee population, the Foundling will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

Qualifications

• Bachelors level degree in legal, psychology, or sociology related field
• Previous experience supervising a team of two or more people
• Previous experience working in a court related setting
• Experience in completing intakes with clients in the home or office setting
• Previous experience working in criminal justice services
• Cultural competency: Understanding different backgrounds and cultures of clients we work with
• Ability to complete tasks in a flexible manner. Last minute tasks may arise, ensuring that all workers can cover tasks in appropriate and professional manner

Education Required

Bachelor's Degree from a U.S. accredited educational institution or Credential Evaluation for a non-U.S. educational institution

Recruitment Tagline

Hiring Impact, Changing Lives Together

Salary Range:

$70,337.67+Education Additive: $3,800+Bilingual Additive: $3,500