Court Services Supervisor: Lead Operations & Transformation

Lee-County-Clerk-of-Cour; Fort Myers (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Superior health care plans

Retirement and pension options

Generous paid time off

Wellness program

Public Service Loan ForgivenessProgram

Job summary

Lee County Clerk of Court is seeking a Court Services Supervisor to lead daily operations, organize staff, and ensure compliant processing of court records. You will oversee scheduling, training, and performance, driving efficiency and confidentiality in a fast-paced environment.

The role requires supervisory experience and a background in clerical work, with a focus on process improvements and interdepartmental collaboration. A strong, professional demeanor is essential.

Qualifications

• Associate degree or two years relevant experience.
• One year of supervisory experience.
• Four years of clerical experience or a proven combination of knowledge and experience.

Responsibilities

• Oversee daily operations, scheduling, coverage needs, and workflow accuracy.
• Ensure team alignment with the Courts Strategic Plan.
• Coordinate training sessions, assess performance, and support employee development.
• Collaborate with supervisors, managers, and agency partners.
• Document processes, maintain records, and uphold departmental policies.
• Assist with talent acquisition and participate in corrective action when needed.
• Manage workplace conflicts and promote a respectful, professional environment.
• Support project deliverables, process improvements, and change management efforts.
• Interact with customers and help resolve escalated concerns.
• Perform additional duties or special projects as assigned.

Skills

Communication

Leadership

Interpersonal skills

Case management systems

Courtroom technology

Digital recording tools

Microsoft Office

Education

Associate’s degree

Two years of relevant experience

Tools

Case management systems

Courtroom technology

Digital recording tools

Microsoft Office

Job description

Lee County Clerk of Court is seeking a Court Services Supervisor to lead daily operations, organize staff, and ensure compliant processing of court records. You will oversee scheduling, training, and performance, driving efficiency and confidentiality in a fast-paced environment.

The role requires supervisory experience and a background in clerical work, with a focus on process improvements and interdepartmental collaboration. A strong, professional demeanor is essential.