Court Services Ops Lead — Flexible Schedule & Impact

Lee County Clerk of Court and Comptroller; Fort Myers (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible scheduling

Professional development opportunities

Opportunity to lead digital transform

Job summary

Lee County Clerk of Court and Comptroller in Fort Myers, FL seeks a Court Services Supervisor to lead a team, manage court operations, and ensure compliant processing of documents. The role focuses on staff leadership, process improvements, and maintaining a positive, efficient work environment aligned with the department's mission.

You will oversee scheduling, training, and collaboration with agency partners while upholding policies and delivering high-quality service to the public.

Qualifications

• Associate’s degree or two years of relevant experience.
• One year of supervisory experience, or equivalent training/education.
• Four years of clerical experience or a proven combination of knowledge and experience.

Responsibilities

• Oversee daily operations, scheduling, coverage needs, and workflow accuracy.
• Ensure team alignment with the Courts Strategic Plan.
• Coordinate training sessions, assess performance, and support employee development.
• Collaborate with supervisors, managers, and agency partners.
• Document processes, maintain records, and uphold departmental policies.
• Assist with talent acquisition and participate in corrective action when needed.
• Manage workplace conflicts and promote a respectful, professional environment.
• Support project deliverables, process improvements, and change management efforts.
• Interact with customers and help resolve escalated concerns.
• Perform additional duties or special projects as assigned.

Skills

Leadership

Communication

Interpersonal skills

Detail-oriented

Organizational skills

Conflict resolution

Education

Associate’s degree or two years of relevant experience

One year of supervisory experience

Four years of clerical experience

Tools

Case management systems

Courtroom technology

Digital recording tools

Microsoft Office

Job description

Lee County Clerk of Court and Comptroller in Fort Myers, FL seeks a Court Services Supervisor to lead a team, manage court operations, and ensure compliant processing of documents. The role focuses on staff leadership, process improvements, and maintaining a positive, efficient work environment aligned with the department's mission.

You will oversee scheduling, training, and collaboration with agency partners while upholding policies and delivering high-quality service to the public.