Court Services Supervisor

Lee-County-Clerk-of-Cour; Fort Myers (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Superior health care plans

Retirement and pension options

Generous paid time off

Wellness program

Public Service Loan ForgivenessProgram

Job summary

Lee County Clerk of Court is seeking a Court Services Supervisor to lead daily operations, organize staff, and ensure compliant processing of court records. You will oversee scheduling, training, and performance, driving efficiency and confidentiality in a fast-paced environment.

The role requires supervisory experience and a background in clerical work, with a focus on process improvements and interdepartmental collaboration. A strong, professional demeanor is essential.

Qualifications

• Associate degree or two years relevant experience.
• One year of supervisory experience.
• Four years of clerical experience or a proven combination of knowledge and experience.

Responsibilities

• Oversee daily operations, scheduling, coverage needs, and workflow accuracy.
• Ensure team alignment with the Courts Strategic Plan.
• Coordinate training sessions, assess performance, and support employee development.
• Collaborate with supervisors, managers, and agency partners.
• Document processes, maintain records, and uphold departmental policies.
• Assist with talent acquisition and participate in corrective action when needed.
• Manage workplace conflicts and promote a respectful, professional environment.
• Support project deliverables, process improvements, and change management efforts.
• Interact with customers and help resolve escalated concerns.
• Perform additional duties or special projects as assigned.

Skills

Communication

Leadership

Interpersonal skills

Case management systems

Courtroom technology

Digital recording tools

Microsoft Office

Education

Associate’s degree

Two years of relevant experience

Tools

Case management systems

Courtroom technology

Digital recording tools

Microsoft Office

Job description

We're Hiring: Court Services Supervisor

Why Join Us?

• Make a meaningful impact in your community
• Work with a passionate, mission-driven team
• Enjoy flexible scheduling and professional development opportunities
• Be empowered to innovate and lead digital transformation

About the Role

We’re seeking a motivated, organized, and people-centered professional to join our team as a Court Services Supervisor. The Court Services Department supports daily court operations by assisting the public, managing records, and ensuring accurate and timely processing of court documentation. As the Court Services Supervisor, you will lead a team that serves as the operational backbone of these duties, ensuring workflows run smoothly, policies are followed, and services are delivered with top-tier professionalism. This role focuses on leading staff, improving processes, supporting compliance and maintaining a positive efficient work environment that uphold the departments mission.

What You’ll Do

In this role, you will support the Court Services team by:

• Oversee daily operations, scheduling, coverage needs, and workflow accuracy
• Ensure team alignment with the Courts Strategic Plan
• Coordinate training sessions, assess performance, and support employee development
• Collaborate with supervisors, managers, and agency partners
• Document processes, maintain records, and uphold departmental policies
• Assist with talent acquisition and participate in corrective action when needed
• Manage workplace conflicts and promote a respectful, professional environment
• Support project deliverables, process improvements, and change management efforts
• Interact with customers and help resolve escalated concerns
• Perform additional duties or special projects as assigned

What We’re Looking For

• Strong communication, leadership, and interpersonal skills
• Highly organized, detail-oriented, and able to work under pressure
• Proficiency with case management systems, courtroom technology, digital recording tools, and Microsoft OfficeUnderstanding of legal procedures, accounting functions, and office operations
• Ability to make independent decisions and maintain confidentiality
• Professional demeanor and strong work ethic
• Willingness to work extended hours when needed

For a complete job description, click here.

• Associate’s degree or two years of relevant experience
• One year of supervisory experience (or equivalent training/education)
• Four years of clerical experience or a proven combination of knowledge and experience

The Clerk's office offers a competitive benefits package including:

• Superior health care plans with low premiums
• Competitive retirement and pension plans - Florida Retirement System and 457 deferred compensation options
• Generous paid time off, paid holidays, birthday leave, and volunteer time
• Our Wellness Program gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle
• We are a qualifying employer for Public Service Loan Forgiveness Program

Applicants must be authorized to work for ANY employer in the U.S. Our organization is unable to sponsor or takeover sponsorship of an employment Visa.

Note: Vacancy postings may be closed at any time based on business needs. Applicants who have applied will be notified.