Court Probation Case Specialist

Massachusetts Trial Court; Brockton (MA); Presencial; USD 49.000 - 66.000; Jornada completa

Descripción de la vacante

Massachusetts Trial Court in Brockton District Court seeks a Probation Case Administrator for entry-level data entry and administrative support. Responsibilities include handling customer service at the front desk, processing court documents, and assisting with case management in the CARI system.

The role involves updating records, assisting attorneys and law enforcement, and coordinating with Probation Officers on case closures and scheduling. Union-position with step-based pay within Grade 7S.

Formación

• High School diploma or GED required.
• 1 year of related work experience required.
• Equivalent combinations of education and experience will be considered.

Responsabilidades

• Provides customer service at front counter and answers calls.
• Enters and updates restraining orders; processes mail.
• Files, retrieves, and sorts court papers per procedures and prepares documents for court sessions.
• Updates CARI with continuance dates and depositions; maintains records.
• Assists attorneys, litigants, and law enforcement with information requests.
• Retrieves criminal records, enters data, updates records in automated systems.
• Assists Probation Officers with closing of cases and intake updates.
• Open case assignments and provides documentation to Probation Officers.
• Runs indigency reports to aid counsel appointment decisions.
• Verifies daily list with Clerk-Magistrate's office and prepares documents for Probation Officer.

Conocimientos

Organization

Time management

Customer service

Attention to detail

Communication

Independence

Data entry

Educación

High School diploma or GED

Herramientas

MS Office

Descripción del empleo

Massachusetts Trial Court in Brockton District Court seeks a Probation Case Administrator for entry-level data entry and administrative support. Responsibilities include handling customer service at the front desk, processing court documents, and assisting with case management in the CARI system.

The role involves updating records, assisting attorneys and law enforcement, and coordinating with Probation Officers on case closures and scheduling. Union-position with step-based pay within Grade 7S.