Court Operations Specialist

Sdsoybean; Huron (SD); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Paid holidays

Sick leave

Retirement benefits

Health benefits

Job summary

Unified Judicial System in South Dakota is seeking a Training Specialist to develop and deliver training for the Case Management System to clerks of court and court staff. The role provides guidance, user support, and ensures training aligns with system capabilities and procedures.

The position involves daily assistance on procedural issues, collaboration with Business Analysts and IT staff, and ongoing creation of training content. Statewide work with strong benefits is offered.

Qualifications

• High school or GED equivalent; bachelor’s degree preferred.
• Three years of work experience in a clerk of courts or court services office; or an equivalent combination of related education and experience.
• Successful completion of a criminal background investigation is required.

Responsibilities

• Develops and provides virtual and in-person training guidance, and user support for CMS functions.
• Gains expertise in circuits' procedures and systems' capabilities to tailor training.
• Responds to user questions and Help Desk requests.
• Develops, maintains, and delivers training plans for CMS changes.

Skills

Public speaking

Education

Bachelor's degree preferred

Job description

Statewide, SD | Unified Judicial System | Full-Time 40 Hours Weekly

28.37 - 28.37 US per hour

Description

Job ID: 38165
Agency: Unified Judicial System, State Court Administrator's Office
Location: Statewide
Salary:$28.37 per hour
Closing date: November 6, 2026

The Unified Judicial System (UJS) is dedicated to providing a fair, impartial, and accessible court system that upholds the rule of law and is worthy of the public’s trust and confidence. Our vision is justice for all.

Our employees are our most valuable resource and crucial to accomplishing our mission. We seek talented and motivated individuals to be the face of the court system and help ensure that the Court and all the people that come before it receives the highest level of service. Our dedicated staff work to enhance community safety and ensure victims’ rights while treating all individuals with dignity and respect.

The UJS offers a comprehensive benefits package consisting of 11-13 paid holidays every year, extensive sick and vacation leave, paid family leave, military training leave, health and flexible benefits, regular working hours, continuing education opportunities, retirement benefits, a great working environment, and more.

Position Purpose:
Develops and provides virtual and in-person training guidance, and user support to clerks of court, court services officers, and circuit court administrative staff in use of Case Management Systems' (CMS) functions that are applicable to their work by gaining expertise in circuits' procedures and systems' capabilities to ensure training is developed according to needs and systems' capacities, questions are answered correctly, and computer problems are identified and resolved effectively. Responds to user questions and support requests submitted through the Help Desk. Duties may include:

• Developing, maintaining, and delivering training plans for case management system changes to keep clerks of court, court services officers, and circuit administrative staff up to date on operational procedures that affect their work.
• Providing daily assistance to users on systems-related procedural issues to help them identify problems and create appropriate solutions.
• Assisting Business Analysts and IT area staff team to support efficiency in court operations.
• Performing other work as assigned.

Minimum Qualifications:
High school or GED equivalent; bachelor’s degree preferred. Three years of work experience in a clerk of courts or court services office; or an equivalent combination of related education and experience.

Successful completion of a criminal background investigation is required for employment.

Knowledge, Skills and Abilities:
Knowledge of:

• processes and daily operations in clerks of courts offices and court services offices in the UJS;
• rules and policies regarding judicial procedures;
• current computer environments employed by UJS;
• teaching.

Skill in:

• public speaking.

Ability to:

• work as a team member;
• follow and apply rules and instructions;
• prioritize work and adapt to changing priorities;
• communicate effectively with technical and non-technical users;
• distinguish between training, procedural, and technical issues;
• instruct others with confidence.

The State of South Dakota, Unified Judicial System does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The Unified Judicial System as an employer will be using E-Verify to complete employment eligibility verification upon hire.