Court Office Specialist: Front Desk & Admin Support

Salt Lake County; Salt Lake City (UT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

12 Holidays

Vacation days

Medical coverage including county-paid

Health Savings account with county con

Professional Development

Tuition Reimbursement

Onsite medical clinic

Job summary

Salt Lake County is seeking individuals to provide customer service and immunization program support. You will be the initial contact for customers, both in person and over the phone, for Immunization information.

The role requires at least 1 year of related experience. Preference may be given to bilingual English/Spanish applicants, and a background check via fingerprinting is required.

Qualifications

• 1 year of related experience directly related to these duties.
• Bilingual in English and Spanish preferred, with fluent reading, writing, and speaking in both languages.

Responsibilities

• Answers phone calls and greets visitors; relays calls and messages to the appropriate person.
• Performs customer service functions; provides assistance regarding department/division services and information. Maintains office coverage during all business hours.
• Assists with scheduling meetings and functions including meeting preparation, correspondence, material distribution, client registration, and client appointment reminders. Records meeting minutes.
• Processes and issues monetary vouchers, certificates, and/or permits according to policy and procedures. Records transactions and issues receipts; forwards revenues and reconciles transactions according to policy and procedures.
• Provides general office support to the Division.
• Establishes and maintains accurate agency filing systems including purging and destroying/archiving confidential or obsolete documents according to policies and procedures.
• Receives incoming deliveries and documents, providing an accurate date stamp prior to distribution to the appropriate division or person.
• Provides detailed information to the public regarding Division procedures.
• Accepts Division-specific documents, assists customers in data gathering, and reviews late appeal criteria with customers.
• Analyzes and maintains program reports, logs, and lists. Types and proofreads documents and makes appropriate corrections.
• Supports office functions effectively utilizing computers and software.

Skills

Customer service

Written communication

Teamwork

Data entry

Office software

Job description

Salt Lake County is seeking individuals to provide customer service and immunization program support. You will be the initial contact for customers, both in person and over the phone, for Immunization information.

The role requires at least 1 year of related experience. Preference may be given to bilingual English/Spanish applicants, and a background check via fingerprinting is required.