Court Liaison & Case Manager

Court Programs, Inc.; Laurel (MS); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Paid Time Off

Medical

Job summary

Court Programs, Inc. in Laurel, MS seeks a diligent Case Manager to bridge between the court system and clients and ensure court orders are followed. You will assess progress, send case reports, conduct screenings, and document all interactions across virtual, phone, or in-person meetings.

The role emphasizes reliability, attention to detail, and the ability to work independently and with a team. Local travel and occasional court appearances may be required; background checks and drug screening

Qualifications

• Basic knowledge of criminal justice procedures.
• Excellent customer service, communication, and problem solving skills.
• Proficient with Microsoft Office Suite (Word, Outlook, Excel).
• Empathy and the ability to build rapport with individuals from diverse backgrounds.
• High level of attention to detail.
• Must be able to work independently and as part of a team.
• Must pass a background check and drug screening.
• At least 21 years of age.
• Must have a reliable source of transportation.
• Valid Driver's License.
• Valid auto insurance.

Responsibilities

• Supervise and manage clients who are in pre-trial status, post conviction status, or in the electronic monitoring program.
• Collaborate with clients, judges, prosecutors, etc.
• Appear in court to provide testimony and recommendations regarding a client's progress and compliance.
• Conduct regular status checks virtually, by call-in, or in person.
• Conduct drug and alcohol screening, as required.
• Provide guidance and referrals to clients for necessary services, such as substance abuse treatment, mental health counseling, job placement, anger management, etc.
• Maintain accurate and detailed records of all client interactions, progress and compliance, and prepare reports for the court.
• Stay updated on relevant laws and regulations to enhance your skills and knowledge.
• Collect payments from clients. Balance and make deposits for payments received.
• Local travel may be required.
• Other job assignments, as required.

Skills

Criminal justice basics

Customer service

MS Office proficiency

Empathy

Attention to detail

Independent & team player

Background check & drug screen

Driver's license

Reliable transportation

Auto insurance

Tools

Microsoft Office Suite

Job description

Court Programs, Inc. in Laurel, MS seeks a diligent Case Manager to bridge between the court system and clients and ensure court orders are followed. You will assess progress, send case reports, conduct screenings, and document all interactions across virtual, phone, or in-person meetings.

The role emphasizes reliability, attention to detail, and the ability to work independently and with a team. Local travel and occasional court appearances may be required; background checks and drug screening