Court Clerk I: Docket & Customer Service Specialist

Gfoat; Melissa, Northern (TX, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

City of Melissa Municipal Courts seeks a Deputy Court Clerk I to manage essential court records, collect fines, and coordinate scheduling. The role involves customer service at the clerk window and by phone, data entry, and processing requests and mail correspondence.

Travel for meetings and training is required, with normal attendance and reliability emphasized. The position requires a high school diploma or GED and at least two years in general office or customer service roles; Spanish is a

Qualifications

• High School Diploma or GED is required.
• Two years of general office/clerical/customer service experience preferred.
• Spanish language ability is a plus.

Responsibilities

• Provides customer service at Court Clerk’s window and via telephone to relay fine amounts, schedule court dates, and driving safety classes.
• Collects court costs, fines, fees, bond monies, and reconciles monies for cashier windows; posts payments and prepares daily deposits.
• Processes online requests and responds to emails related to document submissions.
• Performs basic citation and case data entry.
• Handles mail requests for driving safety classes, payments, attorney requests, court date requests, appeals, and bond processing.
• Clears arrest warrants and writs as required by the judge, upon service of a peace officer or compliance by the defendant.
• Assists with retrieving case records and signing complaints; travels for meetings, conferences, and training.

Skills

Customer service

Cash handling

Data entry

Spanish language (preferred)

Education

High School Diploma or GED

Job description

City of Melissa Municipal Courts seeks a Deputy Court Clerk I to manage essential court records, collect fines, and coordinate scheduling. The role involves customer service at the clerk window and by phone, data entry, and processing requests and mail correspondence.

Travel for meetings and training is required, with normal attendance and reliability emphasized. The position requires a high school diploma or GED and at least two years in general office or customer service roles; Spanish is a