Deputy Court Clerk I

Gfoat; Melissa, Northern (TX, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

City of Melissa Municipal Courts seeks a Deputy Court Clerk I to manage essential court records, collect fines, and coordinate scheduling. The role involves customer service at the clerk window and by phone, data entry, and processing requests and mail correspondence.

Travel for meetings and training is required, with normal attendance and reliability emphasized. The position requires a high school diploma or GED and at least two years in general office or customer service roles; Spanish is a

Qualifications

• High School Diploma or GED is required.
• Two years of general office/clerical/customer service experience preferred.
• Spanish language ability is a plus.

Responsibilities

• Provides customer service at Court Clerk’s window and via telephone to relay fine amounts, schedule court dates, and driving safety classes.
• Collects court costs, fines, fees, bond monies, and reconciles monies for cashier windows; posts payments and prepares daily deposits.
• Processes online requests and responds to emails related to document submissions.
• Performs basic citation and case data entry.
• Handles mail requests for driving safety classes, payments, attorney requests, court date requests, appeals, and bond processing.
• Clears arrest warrants and writs as required by the judge, upon service of a peace officer or compliance by the defendant.
• Assists with retrieving case records and signing complaints; travels for meetings, conferences, and training.

Skills

Customer service

Cash handling

Data entry

Spanish language (preferred)

Education

High School Diploma or GED

Job description

General Purpose:

The Deputy Court Clerk I creates, organizes, and maintains all necessary databases and paperwork for the complaints handled by the City of Melissa Municipal Courts. Collects fines, fees and court costs, schedules court dates, appeals, notifications, and monitors and controls court dockets.

Essential Job Functions:

• Provides customer service at Court Clerk’s window and through telephone inquiries to provide fine amounts and schedule court dates and driving safety classes.
• Collects court costs, fines, fees, bond monies, counts, and reconciles all monies for cashier windows, posts money received on citations, and prepares daily bank deposits.
• Processes online requests and sends email responses related to the submission of documents.
• Basic citation and case data entry.
• Processes mail requests for driving safety classes, payment of fines received, attorney requests, court date requests, appeals and bond processing, and returns-related correspondence.
• Clears arrest warrants and writs as required by the judge, upon service of a peace officer, or compliance by the defendant, in accordance with accepted court and police procedures.
• Assists with retrieving case records, reports, and signing of complaints.
• Travels to attend meetings, conferences, and training.
• Performs other related duties as assigned.
• Regular and consistent attendance for the assigned work hours is essential.

Minimum Qualifications:

• High School Diploma or G.E.D.
• Two (2) years of general office, clerical, or customer service experience.
• Previous cash handling, posting, and reconciliation experience preferred but not required.
• The ability to communicate in Spanish is preferred but not required.

Or a combination of education and experience sufficient to successfully perform the essential functions of the job.

• Valid Class C Texas Driver’s License.
• Ability to successfully complete a background check and pre-employment drug screening.
  

Knowledge, Skills, and Abilities:

Knowledge of: customer service, cashiering, and general office practices, and procedures, knowledge of case records and file creation and maintenance techniques, maintenance upgrades of computer systems, computers and related equipment, hardware, and database software for data entry, case information retrieval and research; city policies and procedures, basic knowledge of Municipal Court operations and procedures.

Skilled in: Effective oral and written communications; conducting research into sensitive and non-routine public inquiries and complaints; planning, developing, and implementing municipal court desk administrative procedures and objectives; resolving customer complaints and concerns; reading, interpreting, and applying policies and regulations; tactfully communicating and negotiating with a wide variety of diverse populations; establishing and maintaining effective working relationships with others.

Ability to: Regularly and consistently be in attendance for the assigned work hours, utilize a variety of advisory data and information, such as TMCCA and TCEC policy manuals, traffic and criminal state laws, computer reports, legislative updates and journals, judicial opinions, and the City code of ordinances; travel and attend meetings, conferences, and training; attend work for the assigned working hours regularly and consistently; perform addition, subtraction, multiplication, division, decimals, percentages, fractions, and interpret graphs; bend, reach, kneel, and lift up to 20 pounds; perform work that requires repetitive motion such as typing, data entry, and vision to monitor; operate a computer, copier, calculator, fax machine, and telephone.