Court Child Support Processor – Docket & Records

Massachusetts Trial Court; Plymouth (MA); On-site; USD 48,000 - 65,000; Full time

Job summary

Massachusetts Trial Court, Plymouth Probate & Family Court, is seeking a Child Support Processor to manage child support dockets and related court documents in a unionized environment. This Grade 7S entry-level role starts in a structured pay band with progression per the collective bargaining agreement.

Responsibilities include handling intake forms, scheduling, docketing, and liaison work with DOR. Strong MS Office and confidentiality skills are essential for accurate processing and customer

Qualifications

• High School diploma or G.E.D. equivalency required.
• One year of related office and/or customer service experience preferred.
• Equivalency combinations of education and experience may be considered.

Responsibilities

• Distributes case related forms and assists attorneys and court users with proper completion of these documents.
• Receives and directs phone calls or Virtual Registry inquiries and provides information in compliance with confidentiality rights.
• Responds to requests for copy orders of judgments and case materials, mailing documents to court users.
• Provides customer service in paternity and child support cases to attorneys, litigants, law enforcement personnel and the public.
• Processes cases, including scanning documents, docketing, scheduling motions, and preparing summonses.
• Dockets all complaints, judgments, orders, income assignments, and actions taken by the Court on hearing dates.

Skills

Organization and time management

Attention to detail

Customer service

Education

High School diploma or G.E.D. equivalency

Tools

MS Office

Job description

Massachusetts Trial Court, Plymouth Probate & Family Court, is seeking a Child Support Processor to manage child support dockets and related court documents in a unionized environment. This Grade 7S entry-level role starts in a structured pay band with progression per the collective bargaining agreement.

Responsibilities include handling intake forms, scheduling, docketing, and liaison work with DOR. Strong MS Office and confidentiality skills are essential for accurate processing and customer