Court Case & Records Assistant — Public-Facing Support

Commonwealth of VA Careers; Richmond (VA); On-site; USD 40,000 - 48,000; Full time

Job summary

The Court of Appeals of Virginia is seeking a Clerk’s Assistant to provide floating support to the Case Administration and Records Administration Team at the Clerk's Office. This entry-level position handles filings, fee payments, and public inquiries with a focus on accuracy and customer service.

Responsibilities include assisting the public and attorneys with court procedures, accessing documents via VACES, processing filings to ACMS, and coordinating records transmission to higher courts.

Qualifications

• High school diploma or equivalent; associate's or 4-year degree preferred.
• Experience in a court or law office preferred.
• Strong knowledge of Microsoft Word, Adobe, and related programs.
• Ability to handle high-volume work under time constraints; multitasking and follow-up skills.

Responsibilities

• Assist the public and attorneys with inquiries regarding Court procedures and case status in person, over the phone, and by email.
• Assist the public and attorneys with accessing Court documents and records in person and electronically.
• Assist with the use of the Court's electronic filing portal (VACES) and upload filings to the Court's case management database (ACMS).
• Process paper filings and filing fees by various payment methods.
• Prepare records for transmission to the Supreme Court of Virginia and the U.S. District Courts.

Skills

Microsoft Word

Adobe

Multi-tasking

Customer service

Time management

Education

High school diploma or equivalent

Associate degree

Bachelor's degree

Tools

VACES

ACMS

Job description

The Court of Appeals of Virginia is seeking a Clerk’s Assistant to provide floating support to the Case Administration and Records Administration Team at the Clerk's Office. This entry-level position handles filings, fee payments, and public inquiries with a focus on accuracy and customer service.

Responsibilities include assisting the public and attorneys with court procedures, accessing documents via VACES, processing filings to ACMS, and coordinating records transmission to higher courts.