Clerk’s Assistant – Case/Records Administration

Commonwealth of VA Careers; Richmond (VA); On-site; USD 40,000 - 48,000; Full time

Job summary

The Court of Appeals of Virginia is seeking a Clerk’s Assistant to provide floating support to the Case Administration and Records Administration Team at the Clerk's Office. This entry-level position handles filings, fee payments, and public inquiries with a focus on accuracy and customer service.

Responsibilities include assisting the public and attorneys with court procedures, accessing documents via VACES, processing filings to ACMS, and coordinating records transmission to higher courts.

Qualifications

• High school diploma or equivalent; associate's or 4-year degree preferred.
• Experience in a court or law office preferred.
• Strong knowledge of Microsoft Word, Adobe, and related programs.
• Ability to handle high-volume work under time constraints; multitasking and follow-up skills.

Responsibilities

• Assist the public and attorneys with inquiries regarding Court procedures and case status in person, over the phone, and by email.
• Assist the public and attorneys with accessing Court documents and records in person and electronically.
• Assist with the use of the Court's electronic filing portal (VACES) and upload filings to the Court's case management database (ACMS).
• Process paper filings and filing fees by various payment methods.
• Prepare records for transmission to the Supreme Court of Virginia and the U.S. District Courts.

Skills

Microsoft Word

Adobe

Multi-tasking

Customer service

Time management

Education

High school diploma or equivalent

Associate degree

Bachelor's degree

Tools

VACES

ACMS

Job description

Title:Clerk's Assistant

State Role Title:Salary Non-Specified

Hiring Range:$44,000

Location:CAV Court of Appeals of Virginia Clerk's Office

Agency Website:www.vacourts.gov

Recruitment Type: General Public - G

Additional Detail

Job Duties

The Court of Appeals of Virginia is seeking a Clerk’s Assistant to provide floating support to the Case Administration and Records Administration Team.

Essential Duties & Responsibilities

On the case administration side, the Team is the Court's main contact with the public. These employees answer many questions in person at the Court's front counter, over the phone, and by email, and serves those individuals who wish to examine records, file pleadings, pay filing fees, and request copies of documents. They are responsible for processing electronic and paper filings, processing filing fee payments made by credit card, check, money order, and cash, as well as assisting the public and attorneys with the use of the Court's electronic filing portal.

On the records side the team processes the receipt and return of trial court records from across the Commonwealth. This team provides critical support in receiving trial court records, preparing this Court’s records for transmittal to the Supreme Court of Virginia and U.S. District Courts, and returning records and certifying orders to Virginia trial courts upon completion of the appeals

Essential Duties & Responsibilities

• Case Administration
  • Assists the public and attorneys with inquiries regarding Court procedure and case status in person, over the phone, and by email.
  • Assists the public and attorneys with accessing Court documents and records both in person and electronically.
  • Assists the public and attorneys with the use of the Court's electronic filing portal (VACES).
  • Downloads Court filings from the Court's electronic filing portal (VACES), and analyzes and uploads those filings to the Court's case management database (ACMS).
  • Processes paper filings received by hand and mail, analyzes, scans, and uploads those filings to the Court’s case management database (ACMS).
  • Processes receipt of filing fees.
  • Performs other duties as assigned by the Clerk.
• Records Administration
  • Assists trial court staff members with registration and use of the Court's electronic filing portal (VACES).
  • Downloads trial court records from the Court's electronic filing portal (VACES) and analyzes and uploads those records onto the Court's case management database (ACMS).
  • Processes trial court records received in paper format; analyzes, scans, and logs those records onto the Court’s case management database (ACMS).
  • Prepares records for transmission to the Supreme Court of Virginia and the U.S. District Courts.
  • Prepares and issues correspondence.
  • Returns records and certifies orders to the trial courts upon completion of the appeal.
  • Performs other duties as assigned by the Clerk.

Minimum Qualifications

The most competitive candidates will possess:

Applicants must have a high school degree or possess an equivalent degree. An associate's or 4-year degree is preferred. Experience working in a court or law office is also preferred. Applicants must possess an excellent knowledge of Microsoft Word, Adobe, and related computer programs. Applicants must have experience dealing with a high volume of work under time constraints, as well as being excellent at multi-tasking and follow-up. Applicants’ work history should include working well with colleagues and the public.

Additional Considerations

The best candidates will have a background of prompt and highly accurate completion of assignments, will be capable of prioritizing numerous tasks, and will be reliable, organized, detail-oriented, and conscientious.

Contact Information

Email: [e-mail]