Court Case Coordinator - Public Service & Clerical

Alaska Court System; Kenai (AK); On-site; USD 42,000 - 54,000; Full time

Job summary

The Alaska Court System is seeking a dependable Court Case Manager 1 in Kenai. You will process cases, serve as the main public contact, and handle payments with accuracy while maintaining detailed records.

The role emphasizes customer service, attention to detail, and cross-training to support workflow. Terms include full-time hours, standard business days, and an excellent benefits package.

Qualifications

• Minimum: high school diploma or GED and one year of office clerical experience.
• Substitutions available: additional clerical experience may meet minimum qualifications.
• Alternative: 36 credit hours/48 quarter hours from an accredited college may substitute for clerical experience.

Responsibilities

• Process assigned case types and maintain accurate case records.
• Serve as primary contact for customers at the Clerk’s Office and provide professional customer service.
• Explain case processing procedures and filing requirements to the public.
• Process payments, handle cash and balance cash drawer.
• Support office operations and participate in meetings and committees.

Skills

Customer service

Detail-oriented

Public interaction

Multitasking

Education

High school diploma or GED

Substitution: additional clerical experience

Substitution: 36 semester/48 quarter credits

Substitution: vocational training (legal secretary, paralegal)

Tools

Cash handling

Job description

The Alaska Court System is seeking a dependable Court Case Manager 1 in Kenai. You will process cases, serve as the main public contact, and handle payments with accuracy while maintaining detailed records.

The role emphasizes customer service, attention to detail, and cross-training to support workflow. Terms include full-time hours, standard business days, and an excellent benefits package.