Course Support Administrator

SierTeK Ltd; Dayton (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

SierTeK Ltd. seeks a Course Support Administrator to aid USAFSAM/FEEE course directors and instructors at Wright-Patterson AFB, OH. You will handle day-to-day administrative tasks, coordinate courses, and maintain CME databases to ensure smooth training delivery.

You will also manage documentation, travel, and technical support across systems like SharePoint, ETMS, DTS, TRS, and related platforms, contributing to military medical education programs and workshops.

Qualifications

• Minimum of 3 years’ experience as an administrative program manager.
• Advanced typing, strong organizational abilities, and ability to work independently.
• Proficient in Microsoft Office Suite (Teams, Word, Outlook) and advanced Excel/PowerPoint/Adobe; skilled in document management tools.

Responsibilities

• Provide day-to-day administrative, technical, and operational support to Course Directors, Program Directors, and Instructors.
• Coordinate, organize, and manage professional education courses/workshops for USAFSAM/FEEE.
• Maintain CME databases for course participants and manage communications for course updates.
• Support with transmittal of program information and instructional materials.
• Assist with administrative documentation requirements of USAFSAM/FEEE courses with USAFSAM/ED.
• Provide support to Graduate Medical Education programs and education initiatives.

Skills

Typing

Organization

MS Office Suite

Excel

PowerPoint

Adobe

Document management tools

Education

Associate degree

Tools

SharePoint

ETMS

TRS

DTS

MICT

vPC

Job description

SierTeK proudly serves our clients by providing expertise in the Program Management, Information Technology, and Administrative Support domains. Founded in 2007 as a minority and service-disabled veteran-owned company, we serve as prime- and subcontractor for a multitude of Federal Department of Defense contracts. By focusing on continual improvement, our services remain at the forefront of our industry, and we pride ourselves on delivering our services with the highest degree of integrity.SierTeK Ltd. is seeking a Course Support Administrator to support an opportunity at Wright Patterson AFB, OH.POSITION OVERVIEW SECTIONThe employee will provide day-to-day administrative, technical, and operational support to Course Directors, Program Directors, and Instructors at USAFSAM/FEEE. This role supports professional military medical education programs, workshops, and operational logistics to ensure effective training delivery and organizational continuity.Essential Job FunctionsCourse & Program AdministrationAssist with coordination, organization, and daily management of professional education courses and workshops for USAFSAM/FEEE Course and Program Directors and Instructors.Provide support with transmittal of program information and instructional materials.Maintain Continuing Medical Education (CME) databases for course participants.General Administrative SupportHandle communication duties such as phone calls, email correspondence, document editing, and filing.Serve as the primary point of contact for updates to the Aerospace Medicine Education Branch’s Air Force Knowledge Exchange (AFKN) webpages.Work with USAFSAM/ED on administrative documentation requirements of the USAFSAM/FEEE courses.Provide administrative and technical support to the USAFSAM/FEEE education programs, including Graduate Medical Education (GME) programs.Technical Support & Systems ManagementSupport and maintain SharePoint sites in collaboration with the branch SharePoint Manager and Technical Expert.Maintain the Continuing Medicine Education (CME) database for students attending USAFSAM/FEEE courses.Utilize internal systems including:ETMS (Education Training Management System)TRS (Travel Request System)DTS (Defense Travel System)MICT, vPC, SharePointTravel CoordinationPrepare, process, and manage travel requests, orders, and vouchers through DTS and related systems.Coordinate transportation and lodging for training events.Operational SupportMonitor and manage office supply inventory to ensure uninterrupted operations.Provide assistance in physically moving training equipment (up to 45 lbs solo, 100 lbs two-person lift).Occasionally support educational activities in outdoor or dusty environments and while standing for extended periods.Confidentiality & Data IntegrityMaintain confidentiality and security of all communications, documents, and data in accordance with Air Force policy.Minimum Position RequirementsExperience & SkillsMinimum of 3 years’ experience as an administrative program manager.Demonstrated advanced typing, strong organizational abilities, and the capacity to work independently.Proficient in Microsoft Office Suite (Teams, Word, Outlook) and advanced functions in Excel, PowerPoint, Adobe, and document management tools.Adaptability & LearningWillingness to learn and manage digital training platforms adopted by USAFSAM to enhance educational delivery.Highly Desired Qualifications:Associate’s degree (experience may be accepted in lieu of degree).Previous administrative experience in a military environment.SierTeK is an equal opportunity employer. Employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.If you need assistance or accommodation due to a disability, you may contact us at 1+833.743.7835.