Course Support Administrator

SierTeK Ltd; United States; On-site; USD 42,000 - 70,000; Full time

Job summary

SierTeK Ltd is seeking a Course Support Administrator to support USAFSAM/FEEE at Wright Patterson AFB, OH. You will provide day-to-day administrative, technical, and operational support to Course Directors, Program Directors, and Instructors for professional military medical education programs.

Key responsibilities include course and program administration, CME database maintenance, travel coordination through DTS, and SharePoint/IT system management.

Qualifications

• Minimum 3 years experience as an administrative program manager.
• Advanced typing, strong organizational abilities, and capacity to work independently.
• Proficient in Microsoft Office Suite (Teams, Word, Outlook) and advanced functions in Excel, PowerPoint, Adobe, and document management tools.
• Willingness to learn and manage digital training platforms adopted by USAFSAM to enhance educational delivery.

Responsibilities

• Course & Program Administration: manage daily operations for courses and workshops; assist with transmittal of program information and materials; maintain CME databases.
• General Administrative Support: handle calls, emails, editing, filing; update AFKN webpages; support USAFSAM/FEEE course documentation; assist with GME programs.
• Technical Support & Systems Management: maintain SharePoint sites with SharePoint Manager; manage CME database for students; use internal systems (ETMS, TRS, DTS, MICT, vPC, SharePoint).
• Travel Coordination: prepare and process travel requests and vouchers through DTS; arrange transportation and lodging for training events.
• Operational Support: monitor office supplies; assist in moving training equipment; support activities in outdoor or dusty environments and standing for extended periods.
• Confidentiality & Data Integrity: ensure confidentiality and security of communications, documents, and data in line with Air Force policy.

Skills

Administrative program management

Microsoft Office Suite

SharePoint

Travel coordination

CME databases

Interpersonal communication

Education

Associates degree

Tools

ETMS

TRS

DTS

MICT

vPC

SharePoint

Job description

SierTeK proudly serves our clients by providing expertise in the Program Management, Information Technology, and Administrative Support domains. Founded in 2007 as a minority and service-disabled veteran-owned company, we serve as prime- and subcontractor for a multitude of Federal Department of Defense contracts. By focusing on continual improvement, our services remain at the forefront of our industry, and we pride ourselves on delivering our services with the highest degree of integrity.

SierTeK Ltd. is seeking a Course Support Administrator to support an opportunity at Wright Patterson AFB, OH.

POSITION OVERVIEW SECTION

The employee will provide day-to-day administrative, technical, and operational support to Course Directors, Program Directors, and Instructors at USAFSAM/FEEE. This role supports professional military medical education programs, workshops, and operational logistics to ensure effective training delivery and organizational continuity.

Essential Job Functions

Course & Program Administration

• Assist with coordination, organization, and daily management of professional education courses and workshops for USAFSAM/FEEE Course and Program Directors and Instructors.
• Provide support with transmittal of program information and instructional materials.
• Maintain Continuing Medical Education (CME) databases for course participants.

General Administrative Support

• Handle communication duties such as phone calls, email correspondence, document editing, and filing.
• Serve as the primary point of contact for updates to the Aerospace Medicine Education Branchs Air Force Knowledge Exchange (AFKN) webpages.
• Work with USAFSAM/ED on administrative documentation requirements of the USAFSAM/FEEE courses.
• Provide administrative and technical support to the USAFSAM/FEEE education programs, including Graduate Medical Education (GME) programs.

Technical Support & Systems Management

• Support and maintain SharePoint sites in collaboration with the branch SharePoint Manager and Technical Expert.
• Maintain the Continuing Medicine Education (CME) database for students attending USAFSAM/FEEE courses.
• Utilize internal systems including:
  • ETMS (Education Training Management System)
  • TRS (Travel Request System)
  • DTS (Defense Travel System)
  • MICT , vPC , SharePoint

Travel Coordination

• Prepare, process, and manage travel requests, orders, and vouchers through DTS and related systems.
• Coordinate transportation and lodging for training events.

Operational Support

• Monitor and manage office supply inventory to ensure uninterrupted operations.
• Provide assistance in physically moving training equipment (up to 45 lbs solo, 100 lbs two-person lift).
• Occasionally support educational activities in outdoor or dusty environments and while standing for extended periods.

Confidentiality & Data Integrity

Maintain confidentiality and security of all communications, documents, and data in accordance with Air Force policy.

Qualifications

Minimum Position Requirements

Experience & Skills

• Minimum of 3 years experience as an administrative program manager.
• Demonstrated advanced typing, strong organizational abilities, and the capacity to work independently.
• Proficient in Microsoft Office Suite (Teams, Word, Outlook) and advanced functions in Excel, PowerPoint, Adobe, and document management tools.
• Willingness to learn and manage digital training platforms adopted by USAFSAM to enhance educational delivery.

Highly Desired Qualifications:

• Associates degree (experience may be accepted in lieu of degree).
• Previous administrative experience in a military environment.

SierTeK is an equal opportunity employer. Employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.

If you need assistance or accommodation due to a disability, you may contact us at 1+833.743.7835.