Courier Supervisor

University of Rochester; United States; On-site; USD 32,000 - 45,000; Full time

Job summary

The University of Rochester is seeking a Logistics Supervisor to oversee heavy truck operations and daily deliveries within the Mail-Fac & Services department. You will direct staff, coordinate pickups and routes, and ensure safety and efficiency in a busy university campus setting.

The role requires supervisory experience, an associate's level degree in logistics/engineering/business, and a focus on timely, compliant service. Full-time, on-site position in Rochester, NY with a daytime schedule.

Qualifications

• Associate's degree in logistics, engineering or business and 2 years of supervisory experience required
• Or equivalent combination of education and experience
• CDL License preferred

Responsibilities

• Distributes daily work assignments, directs staff, including full-time, student, and temporary workers
• Manages performance expectations and overtime, and ensures policy compliance
• Performs operational duties, tracks delivery movements and routes
• Ensures correct deliveries and consults with departments for scheduling
• Monitors vehicle regulations, maintenance, and contingency plans
• Addresses inquiries and maintains rapport to prevent delays
• Prepares reports and manages financial records

Skills

Supervisory experience

Logistics operations

Fleet management

Education

Associate's degree in logistics, engineering or business

Or equivalent combination of education and experience

Job description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address)

271 East River Rd, Rochester, New York, United States of America, 14623

Worker Subtype

Regular

Time Type

Full time

Scheduled Weekly Hours

40

Department

100085 Mail-Fac & Services

Work Shift

UR - Day (United States of America)

Range

UR URG 107 H

Compensation Range

$23.27 - $32.60

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities

• Operates heavy trucks or similar vehicles to pick up and deliver products, supplies and equipment to and from organization, supplier and customer sites. Actions may involve complex pickups and deliveries, e.g., night deliveries, international travel, transport of dangerous and hazardous products. Provides guidance to others with less experience.

SCHEDULE

Monday - Friday 9:00am - 6:00pm

ESSENTIAL FUNCTIONS

• Distributes daily work assignments, directs staff, including full-time, student, and temporary workers, manages performance expectations, ensures compliance with policies and regulations, approves leave and overtime, and assumes departmental responsibility.
• Performs operational duties, tracks delivery movements, monitors routes and on-demand requests, ensures correct deliveries, consults with departments for scheduling, prioritizing deliveries, and manages records.
• Monitors vehicle regulations and procedures, oversees vehicle utilization and maintenance, researches vehicle purchases, and ensures contingency plans.
• Addresses customer and staff inquiries, implements solutions, maintains rapport with departments to prevent delivery delays, and provides status updates.
• Ensures deliveries meet customer and department standards and enforces quality control processes. Maintains a safe environment, ensures proper equipment use and certifications, updates disaster recovery plans, trains new hires, and monitors staff certifications.
• Prepares routine and special reports, analyzes production and human resource data for efficiency, manages financial records, and reviews courier requisitions.
• Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

• Associate's degree in logistics, engineering or business and 2 years of supervisory experience required
• Or equivalent combination of education and experience

LICENSES AND CERTIFICATIONS

• CDL License preferred

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.