Courier Operations Supervisor

University of Rochester; City of Rochester (NY); On-site; USD 32,000 - 45,000; Full time

Job summary

The University of Rochester is seeking a Supervisory Logistics Specialist to lead the Mail-Fac & Services team in Rochester, NY. The role centers on coordinating daily deliveries, supervising staff, and maintaining accurate records while upholding safety and regulatory standards.

Located at 271 East River Rd, Rochester, NY 14623, the position requires a relevant associate degree and at least 2 years of supervisory experience. CDL preferred but not required. Full-time, 40 hours weekly.

Qualifications

• Associate's degree in logistics, engineering or business and 2 years of supervisory experience required.
• Or equivalent combination of education and experience.

Responsibilities

• Operates heavy trucks or similar vehicles to pick up and deliver products, supplies and equipment to and from organization, supplier and customer sites.
• Distributes daily work assignments, directs staff, including full-time, student, and temporary workers, manages performance expectations, ensures compliance with policies and regulations, approves leave and overtime, and assumes departmental responsibility.
• Performs operational duties, tracks delivery movements, monitors routes and on-demand requests, ensures correct deliveries, consults with departments for scheduling, prioritizing deliveries, and manages records.
• Monitors vehicle regulations and procedures, oversees vehicle utilization and maintenance, researches vehicle purchases, and ensures contingency plans.
• Addresses customer and staff inquiries, implements solutions, maintains rapport with departments to prevent delivery delays, and provides status updates.
• Ensures deliveries meet customer and department standards and enforces quality control processes. Maintains a safe environment, ensures proper equipment use and certifications, updates disaster recovery plans, trains new hires, and monitors staff certifications.
• Prepares routine and special reports, analyzes production and human resource data for efficiency, manages financial records, and reviews courier requisitions.
• Other duties as assigned.

Skills

Supervisory experience

Education

Associate's degree in logistics, engineering or business

Job description

The University of Rochester is seeking a Supervisory Logistics Specialist to lead the Mail-Fac & Services team in Rochester, NY. The role centers on coordinating daily deliveries, supervising staff, and maintaining accurate records while upholding safety and regulatory standards.

Located at 271 East River Rd, Rochester, NY 14623, the position requires a relevant associate degree and at least 2 years of supervisory experience. CDL preferred but not required. Full-time, 40 hours weekly.